Mylene Gonzales

A competent and friendly individual with strong organizational skills and a proactive attitude toward meeting deadlines. Highly motivated and passionate in every endeavor, with a strong sense of commitment and the ability to adapt quickly to new environments. Possesses excellent interpersonal and communication skills, with experience in dealing with diverse people and situations. Equally effective when working independently or as part of a team.

Saleslady/Checker - La Victoria Cogon CDO City - Cogon CDO City

(2019-06)

Part-time

• Greeting customers, answering questions, and assisting with their purchases.
• Assisting customers in finding products, providing information, helping them make informed buying decisions.
• Arranging and displaying merchandise attractively on shelves or in showcases.
• Issue receipts, process exchanges, refunds, and returns.
• Provide excellent customer service and answer basic product queries.
• Keep the checkout area clean and organized.
• Assist with bagging items and thanking customers.

CCTV OPERATOR - Motormate Group of Companies

(2023 - 2025)

• Monitor live CCTV footage or live streaming from all branches to detect suspicious activities, unusual behavior, theft, accidents, or security breaches and inside job.
• Track and follow employees on live screens all the time.
• Review CCTV Footage or fast tracking when incidents occur or even in a casual day.
• Report incidents immediately to security team, supervisors, managers, and CEO of the company.
• Record and log events, prepare daily operational reports, and store footage properly for evidence or audits.
• Ensure CCTV equipment is working report malfunctions, and do basic troubleshooting.
• Coordinate with on-site guards or response teams, branch heads, and supervisor during incidents.
• Maintain confidentiality and follow company procedure, policy and guidelines.
• Perform other tasks like spot checks, system checks, or assisting in investigations.

Data Analyst - INNODATA - Work from home

(2025 - 2026)

Project based

• Label and tag data, such as draw boxes around objects in images, categorize text sentiment, transcribing audio, rating AI responses, and etc.
• Follow strict guidelines; accuracy and quality checks are common.
• Work on projects like image annotation for computer vision, text, or voice for speech AI.
• Meet daily/weekly quotas while maintaining 95%+ accuracy.
• Report issues or suggest guideline improvements.

Bachelor of Science - Information Technology - Opol Community College (2019 - 2023)