Myra Planas
Financial Management Graduate
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About
Managed daily branch operations and ensured efficient workflow. Supervised branch employees and monitored staff performance. Maintained excellent customer service and resolved customer concerns.
Experience
Branch Head at Palawan Group of Companies – San Jacinto Branch (2019-07 – 2026-05)
- Managed daily branch operations and ensured efficient workflow.
- Supervised branch employees and monitored staff performance.
- Maintained excellent customer service and resolved customer concerns.
- Ensured proper cash handling and compliance with company procedures.
- Prepared reports and monitored branch targets and overall performance.
- Assisted in achieving branch sales and operational goals.
Branch Cashier at Palawan Group of Companies
- Processed cash transactions accurately and efficiently.
- Assisted customers with remittances, payments, and inquiries.
- Maintained accurate cash balances and transaction records.
- Ensured proper documentation of daily transactions.
Marketing Staff at Palawan Group of Companies
- Promoted company services and products to customers.
- Assisted in achieving branch marketing and sales targets.
- Built and maintained good customer relationships.
- Assisted in branch promotional activities and client acquisition.
Palawan Pawnshop Associate at Palawan Pawnshop Group of Companies (2019-07 – 2026-05)
OJT - On the Job Training at First Consolidated Bank (2018-04 – 2018-05)
- Assisted clients with inquiries and directed them to appropriate bank services.
- Observed banking operations and compliance with internal procedures.
- Developed skills in customer service, communication, and office administration.
Jollibee Service Crew at Staff Search Asia Service Cooperative (2017-07 – 2019-05)
- Assisted customers and maintained quality customer service.
- Handled cashiering and food service operations.
- Maintained cleanliness and organization within the store.
- Developed strong customer relationship
Education
Bachelor of Science in Business Administration in Financial Management – Osmeña Colleges (2015-05 – 2019-04)
