Nicole Aledro

Handled and responded to client inquiries through Meta Business Suite and emails. Resolved customer concerns in a timely and professional manner. Streamlined studio operations by managing the booking calendar.

Social Media Manager - KLIK Media Group

(2025-11 - 2026-02)

• Handled and responded to client inquiries through Meta Business Suite and emails.
• Resolved customer concerns in a timely and professional manner.
• Streamlined studio operations by managing the booking calendar.
• Managed daily print jobs from initial request to delivery through close coordination with the clients and production team.
• Followed standard operating procedures (SOPs) and management directives.
• Updated sheets to keep track of client leads and inquiries.

Cashier - Beans + Pearls Cafe

(2025-02 - 2025-06)

• Handled customer orders and cash transactions
• Recounted and verified cash fund before and after each shift
• Assisted with inventory check and restocking of supplies
• Maintained the cleanliness and organization of workstation

Food & Beverage Staff - Beans + Pearls Cafe

(2025-02 - 2025-06)

• Prepared a variety of hot and cold beverages (e.g. coffee, milk tea, frappe, etc.)
• Assisted in cooking and assembling food orders for dine-in and take-out

Social Media Manager - Beans + Pearls Cafe

(2025-11 - 2026-02)

• Designed and posted publication materials for the store's Facebook page
• Assisted with customer inquiries online

Associate in Arts - University of the Philippines - Open University (2022 - 2025)

Academic Track - Science, Technology, Engineering, and Mathematics - Makati Science High School (2015 - 2021)