Senior Sales Executive at B360 (2015-04 – 2015-12)
International chain of stores, UAE. Luxury Fashion Watch.
- Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
- Identifying promising prospects through cold-calling and customer referrals.
- Ensuring that all sales administration and customer service activities run smoothly.
- Providing overall guidance to newly-recruited Sales Representatives.
- Maintaining accurate records of the total numbers of sales made, potential and existing customers, as well as sales employee performance evaluations.
- Assisting newly-recruited or fewer experience Sales Representatives in answering technical questions posed by customers.
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Customer Service / Admin Assistant at SAL Y LIMON (2013-04 – 2015-04)
International chain of stores, UAE. Luxury Fashion Jewellery.
- Manage phone calls and correspondence (email, letter, packages and etc.).
- Maintaining Client lists.
- Coordinate office activities and operations to secure efficiency and compliance with company policies.
- Monitoring company documents.
- Provide general administrative support including mailing, faxing, and scanning.
- Support budgeting and bookkeeping procedures.
- Schedule and coordinate meetings.
- Assist colleagues when necessary.
- Assistant to the Operation Manager.
- Submit timely reports and prepare presentations/proposals as assigned.
Senior Sales Executive at MARCCAIN (2010-10 – 2013-12)
International chain of stores, UAE. Luxury Clothing German Brand.
- Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
- Identifying promising prospects through cold-calling and customer referrals.
- Ensuring that all sales administration and customer service activities run smoothly.
- Providing overall guidance to newly-recruited Sales Representatives.
- Maintaining accurate records of the total numbers of sales made, potential and existing customers, as well as sales employee performance evaluations.
- Assisting newly-recruited or fewer experience Sales Representatives in answering technical questions posed by customers.
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Cashier at BENCH (2003-02 – 2005-02)
International chain of store. Luxury Fashion Clothing.
- Provides a customer a positive experience with fair, friendly, and courteous service.
- Registers sales on cash register by scanning items, itemizing, and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Processes returned transactions.
- Provides pricing information and answers queries.
- In-charge of customer satisfaction.
- Maintains check-out operations by following policies and procedures and reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
