Nieves Japin

Dynamic ESL Teacher with a commitment to creating engaging and effective virtual learning experiences. Skilled in delivering interactive lessons that cater to different student needs. Experienced in utilizing digital tools and technology to facilitate language proficiency.

ESL Online Tutor - Native Camp

(2018-05)

• Convey complex ideas simply and clearly, both verbally and in writing.
• Being sensitive to the diverse cultural backgrounds of students.
• Understand that students learn at different paces and showing empathy towards their challenges.
• Create structured and engaging lessons that align with student goals.
• Provide clear and constructive feedback to help students improve.

Customer Service Representative - Western Union

(2013-06 - 2018-04)

• Listening to customer concerns, troubleshooting issues, and providing appropriate solutions or alternatives.
• Responding promptly to customer inquiries and requests.
• Identifying and escalating complex or unresolved issues to supervisors or relevant departments when necessary.

Education Units - La Consolacion College, Bais City, Negros Oriental (2015-03)

Bachelor of Science - Nursing - West Negros University, Bacolod City, Negros Occidental (2009-03)

Bachelor of Science - Psychology - Silliman University, Dumaguete City, Negros Oriental (2004-03)