Nobel Torbeso

IT Specialist with hands-on experience in troubleshooting hardware and software, supporting and configuring networks, and maintaining computer systems. Proficient in installing and updating software, performing routine system maintenance, and providing reliable technical support to ensure smooth IT operations and minimal downtime.

IT Technician | DNP Photo Imaging Technician at Colent Marketing Philippines Inc. (2023-12 – 2025-11)

Authorized Partner of DNP Dai Nippon Printing Co., Ltd. – Philippines. Diagnosed, repaired, and maintained DNP photo imaging and printer units with advanced troubleshooting on hardware, firmware, and imaging systems.

• Diagnosed, repaired, and maintained DNP photo imaging and printer units
• Performed advanced troubleshooting on printer hardware, firmware, and imaging systems
• Conducted preventive maintenance to reduce downtime and improve performance
• Provided technical support to clients and internal teams
• Documented technical issues, resolutions, and service reports
• Coordinated technical teams for parts replacement and escalation
• Ensured compliance with manufacturer standards and service quality guidelines
• Provided basic technical support for desktop computers, laptops, and peripherals
• Assisted users with common hardware and software issues (Windows/macOS)
• Installed operating systems, printers, and basic applications
• Performed data backup, restoration, and system recovery tasks
• Performed basic troubleshooting for network connectivity issues
• Maintained inventory of IT equipment and accessories
• Diagnosed and resolved hardware and software problems with minimal supervision
• Provided LAN and Wi-Fi support including basic router
• Documented issues, solutions, and procedures for future reference
• Technical Documentation

Bachelor of Science in Information Technology – Central Philippines State University (2019-08 – 2023-06)