Noeme De Mesa

Detail-oriented AI Data Annotation Specialist with strengths in content moderation and compliance evaluation. Reviews user-generated materials to ensure adherence to community guidelines and legal standards. Maximises content safety and integrity through thorough evaluation processes.

AI Data Annotation Specialist - Telus Digital Philippines - Makati City

(2024-09)

• Reviewed and filtered user-generated digital material including videos, images, and text posts to ensure compliance with community guidelines and legal regulations, thereby maintaining platform integrity.
• Evaluated content to ensure adherence to safety, legal, and community standards, contributing to a secure user environment.

Operations CSR II - Telus Digital Philippines - Taguig City

(2023-05 - 2024-07)

• Assisted customers with product-related questions, feedback and complaints.
• Addressed customer service inquires quickly and accurately.
• Maximised customer satisfaction by resolving service issues promptly.
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.

Associate Cs-Phone - Sutherland Global Service Philippines Inc. - Taguig City

(2021-11 - 2023-04)

• Verify information of the user before processing to create buy or sell account.
• Restrict,Deactivate/Reactivate account of the user.

Collection and Credit Staff - Guard-all Electronic Security Systems Inc. - Taguig City

(2016-09 - 2021-02)

• Handled confidential documents with discretion to protect sensitive information.
• Managed client communications by answering phones and corresponding through email.
• Collecting Liquidation of employees.
• Submit Monthly and Quarterly Vat to BIR.

BS Marketing Management - Marketing Management - Taguig City University