Nombres, Jan Michael E.

IT Specialist transitioning into Software Development and Software Quality Assurance with extensive experience in enterprise IT support, system administration, application troubleshooting, and technical documentation. Currently pursuing a Bachelor of Science in Computer Science with hands-on experience in VB.NET, Java, Python, SQL, database-driven applications, and software testing fundamentals. Experienced in analyzing system issues, supporting business applications, performing troubleshooting, and documenting technical processes.

Recently trained in Software QA Manual Testing, including test case creation, defect identification, and software testing methodologies. Seeking an internship opportunity to apply technical skills, learn industry development practices, and contribute to software projects.

IT Specialist (MIS) / Technical Draftsman at Enrich Engineering Services (2011-01 – Present)

• Provide IT support and system administration for business operations including hardware, software, and network infrastructure.
• Maintain company workstations, applications, user accounts, and technical systems.
• Troubleshoot software issues, system errors, and application-related problems.
• Support business processes and maintain accurate technical records.
• Prepare system documentation, reports, and operational analysis.
• Manage CAD applications, software installations, updates, and user support.
• Conduct site inspections and prepare technical documentation.

MIS Supervisor / POS & SAP Administrator at Perfect Group of Companies (2009-03 – 2009-11)

• Administered SAP Business One and POS systems supporting daily business operations.
• Generated operational reports and analyzed system-related issues.
• Supported users with application troubleshooting and process improvement.
• Managed system maintenance schedules and coordinated technical support activities.
• Assisted in data validation and reporting activities.

IT Service Engineer at RX Service Inc. (2007-07 – 2009-02)

• Installed, configured, and maintained computer systems and business applications.
• Diagnosed hardware, software, and network issues.
• Performed onsite technical support and system troubleshooting.
• Created technical service reports and documentation.

IT Service Engineer at RX Service Inc. (2000-01 – 2004-12)

• Installed, configured, and maintained computer systems and business applications.
• Diagnosed hardware, software, and network issues.
• Performed onsite technical support and system troubleshooting.
• Created technical service reports and documentation.

IT Specialist at NetStat IT Solutions (2005-01 – 2006-12)

• Provided technical support for enterprise users and business applications.
• Installed and configured operating systems, software, and network devices.
• Maintained LAN infrastructure including routers, switches, and connectivity troubleshooting.
• Assisted in system upgrades and deployment activities.

Bachelor of Science in Computer Science – Metro Business College (2026)

Undergraduate in Electronics & Communications Engineering – Mapúa Institute of Technology