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Normil Diaz

Normil Diaz

FRESH GRADUATE; Bachelor of Computer Engineering

Talent
Batangas, BatangasMember since October 13, 2026
Software troubleshootingSystem maintenanceTechnical documentationPythonMariaDBVMware virtualizationMicrosoft technologiesNetwork diagnostics
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Software troubleshootingSystem maintenanceTechnical documentationPythonMariaDB

About

Computer Engineering graduate with hands on experience in IT support, hardware and software troubleshooting, network diagnostics, and IT ticketing systems. Gained practical experience assisting end users and maintaining IT systems during an internship at More, Inc. Familiar with Microsoft technologies, Cisco networking, and VMware virtualization, with a solid foundation in technical documentation, system maintenance, and problem solving.

Experience

IT department Intern - More, Inc.

(2025-07 - 2025-10)

  • Provided first-level technical assistance to end users with hardware, software, and network-related concerns
  • Utilized an IT ticketing system to support the tracking and management of technical issues
  • Assisted with diagnosing technical problems, performing routine maintenance, and updating internal IT systems
  • Completed 241 hours of supervised IT training, gaining practical experience in enterprise IT support operations

Education

Bachelor of Science - Computer Engineering - Adamson University (2022 - 2026)

Skills

FRESH GRADUATE; Bachelor of Computer Engineering

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