Pacete Michelle

To obtain a position in the hospitality industry where I can apply my knowledge in tourism management, enhance guest satisfaction, and contribute to a dynamic team through excellent service and strong work ethic.

Housekeeping at Hotel Sogo (2025-01 – Present)

• Cleaned and sanitized guest rooms and common areas, replenished linens and amenities, ensuring rooms were guest-ready
• Responded promptly to guest requests and collaborated with the team to efficiently meet daily room cleaning quotas

Service Crew at Chowking Valley One (2025-01 – Present)

• Managed cashier duties, processed transactions, and provided excellent customer service.
• Assisted kitchen staff with food preparation, ensured cleanliness, and maintained food quality standards.

On-the-Job Training at Citadines Amigo Iloilo Hotel (2024-01 – 2024-12)

• Delivered excellent guest service, assisted with check-ins, inquiries, and ensured a positive guest experience.
• Cleaned and maintained guest rooms to high standards, while managing reservations and encoding guest information for accurate bookings.

Barista | Kitchen Staff | Cleaning Staff at HowNow Cafe (2024-01 – 2024-12)

• Prepared and served high-quality beverages, ensuring a pleasant customer experience and efficient service.
• Assisted kitchen staff with food preparation and maintained cleanliness and organization of the kitchen and dining areas.

Guest Services Assistant | Office Support Staff at Southwest Tour Boracay Inc. (2023-01 – 2023-12)

• Assisted guests from the pier to their hotel, ensuring a smooth and comfortable transfer while providing helpful information about their stay.
• Supported office operations by managing bookings, handling guest inquiries, and maintaining accurate records for tours and transportation services.

Food and Beverage Staff at Grand Tower Suites Iloilo (2019-01 – 2020-12)

• Provided exceptional service during events and banquets, ensuring guests had a memorable dining experience.
• Assisted in the setup, preparation, and breakdown of banquet halls, managed food and beverage service, and maintained cleanliness during events.

Bachelor of Science in Tourism Management – Capiz state University Sigma Stallite College (2020-01 – 2024-12)

Senior High in TVL-Cookery – Phinma University of Iloilo (2018-01 – 2020-12)

Junior High School – Vicente Andaya Sr.

National High

School (2014-01 – 2018-12)

Primary – Sigma Elementary School (2008-01 – 2014-12)