Pamela Lapiña

A Computer Science student seeking opportunities to deepen my knowledge through practical application collaborative problem-solving, and exposure to innovative technologies, fostering a dynamic learning environment that supports my growth.

Application Developer Intern - DFI Retail Group - Manila, Philippines

(2026-01 - 2026-07)

• Developed and customized ServiceNow catalog forms, workflows, and business process automations using Flow Designer.
• Implemented JavaScript scripting to automate workflows and enhance platform functionality.
• Supported ITSM processes, including Incident, Request, and Change Management, while troubleshooting application issues.
• Participated in enterprise application development and process automation initiatives.
• Conducted system and User Acceptance Testing (UAT) to validate new features before deployment.
• Created and maintained technical documentation, including configuration details, test results, and deployment notes.

Bachelor of Sciences - Computer Science with Specialization in Software Engineer - Feu Institute of Technology (2022 - Present)