Patricia Paz

Experienced 5+ years incorporate work specifically as a virtual executive assistant. Specialized in client relations and executive support.

Senior Executive Assistant (Offshore) at KPMG Australia (Offshore to Coforge BPS) (2026-02 – 2026-06)

• Booked local and domestic flights for partners according to requests.
• Managed and updated calendar especially to partner whose calendar gets filled up quickly.
• Acted as primary source of contact to clients and other team members. Assisted the team director as well in relation to important client meetings.
• Booked meeting rooms in advance and contacted hospitality team to decorate the room according the the theme and style requested by the partner.
• Ran WIP Reports every week and contacted clients missing payments.
• Managed and handled partners' time sheets and made sure the right code is logged.
• Handled and submitted expenses every week.
• Managed and updated partner inbox and flagged important emails.
• Reported every week to partners on travel and sent daily reminders to finish pending tasks.

Senior Paralegal and Executive Assistant to the CEO at GeniusLaw Holdings Inc. (2025-11 – 2026-02)

• Accurately gathered and verified client information to screen in potential cases before transferring to a compliance officer for initial legal consultation.
• Managed CEO's day-to-day agendas. Updated calendars and acted as primary source of contact to clients and stakeholders.
• Managed and handled client documents and chaired meetings on CEO's behalf.
• Prepared presentations and updated pipeline documents every week for strategy meetings.

Client Service Liaison at GeniusLaw Holdings Inc. (2025-07 – 2025-11)

• Maintained and optimized GeniusLaw CRM lead tracking to achieve daily targets of 200 lead calls within an 8-hour workday, and ensured smooth handoff of vetted prospects to the closers to maximize sales opportunities.
• Handled clients facing foreclosure and bankruptcy. This responsibility included the navigation of Zillow and communication with American lenders and insurances for verification and follow-ups.
• Handled conflicts and invalid cases that are out of practice before engaging with consultations and setting an appointment with the attorney on board.
• Provided client support and excellent customer service to achieve great client relationship.
• Handled email and voicemail correspondence, cleared and checked out emails and requests before proceeding to lead callback follow-ups.
• Set up reminders and calendars for a timely lead meeting and consultation with high priority leads.

Executive and Admin Assistant at BUSE PHOTOGRAPHY (2020-02 – 2025-12)

• Planned content calendars and proficiently edited materials with Canva for visual presentations and advertisements. This process included marketing strategies to invite potential clients for a photo shoot and partnerships.
• Coordinated with logistics including venue research with scenic backgrounds for a client's photo session as per request. Handled equipment tracking and travel arrangements for the team.
• Optimized ZohoCRM to manage and update client information to ensure accurate client interaction tracking in order to maintain sales pipeline.
• Maintained and organized digital libraries, project folders, general document folders to ensure smooth file management. Regularly managed and organized portfolios for employer's clients.
• Handled daily operations such as email and calendar management, scheduling and clearing client appointments, confirming scheduled bookings, confirming employer's daily agendas and delivering professional support.

Audio Transcriber at REV (2020-08 – 2022-01)

• Precisely converted audio and inaudible speech into written texts or scripts and input IDs of the speaker in the audio and label actions in the audio. This role required active listening and high level of detail to ensure correct grammar and punctuation.
• Handled and maintained confidential information especially in handling audios from interviews, meetings, and personal voice notes.

Bachelor of Science in Medical Biology – EMILIO AGUINALDO COLLEGE CAVITE (2018 – 2022)