Peachy De Jesus

Stock Clerk and customer service professional with over 2 years of hands-on experience in receiving, checking, picking, scanning, organizing, and preparing products for dispatch. Experienced in using handheld barcode scanners, maintaining accurate stock records, and following safe stock arrangement practices. Also brings experience in customer support, administration, research, and hospitality, with strong communication, teamwork, attention to detail, and a service-focused approach.

Market Researcher | Project Based Work from home - Hotels and Restaurants - Work from home

(2025-03 - 2026-07)

• Researched tourist destinations, 4- to 5-star hotels, food, and restaurant reviews.
• Collected and analyzed information to create accurate and comprehensive reports.
• Designed and edited reports, presentations, and brochures using Canva.
• Provided insights and recommendations based on research findings.

Customer Support Agent | Part time Work from home - Chat Live Support - Work from home

(2026-01 - 2026-05)

• Assisted customers through live chat using ManyChat and Gorgias.
• Created and managed support tickets using Monday.com.
• Tracked orders and deliveries using USPS.com and updated customers in real time.
• Checked and updated order status in BigCommerce and resolved customer concerns professionally.

Virtual Assistant | Part time Work from home - Moving Company - Work from home

(2022-03 - 2025-12)

• Manage inbound and outbound customer messages through Facebook Messenger, Marketplace, and other platforms.
• Schedule appointments and coordinate bookings while maintaining accurate customer information.
• Update CRM records and Google Sheets; perform data entry, lead generation, and administrative support.
• Assist customers with inquiries, concerns, and follow-ups in a timely and professional manner.
• Manage Facebook groups and marketplace listings to support engagement and visibility.

Virtual Assistant - Go Home Co. - Work from home

(2023-11 - 2024-03)

• Scheduled and managed appointments with potential clients.
• Provided customer support by answering inquiries and addressing concerns.
• Conducted lead generation and outreach and assisted with administrative and data-management tasks.

Stock Clerk - Masa Max 1 Manpower Inc. Agency

(2019-01 - 2021-01)

• Receive and check incoming products and deliveries.
• Check quantities and make sure items are in good condition.
• Pick items based on orders and prepare them for dispatch.
• Scan and record products using a handheld barcode scanner.
• Arrange and organize stocks in assigned areas, placing heavier items below lighter items for safe stacking.

Service Crew - All Day Convenience Store

(2017-03 - 2017-11)

• Assisted customers with product inquiries and provided friendly, professional service.
• Operated POS, processed payments, and handled cash transactions accurately.
• Maintained store cleanliness, replenished stocks, and supported daily store operations.

On-the-Job Training – Room Attendant - Rivera Appartelle (Training Hotel)

• Cleaned and prepared guest rooms according to hotel standards.
• Changed linens and replenished towels, toiletries, and guest amenities.
• Reported maintenance issues and ensured rooms were maintained in good condition.
• Followed housekeeping procedures to support cleanliness and guest satisfaction.

High School Graduate - Las Piñas National High School (Main), Las Piñas City (2011 - 2015)