Customer Service and Administrative Staff
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I am eager to contribute my skills and experience to a progressive organization that fosters professional and personal growth. I seek a stable, positive environment that inspires innovation and collaboration. Committed to enhancing work culture, I aim to join a team where I can actively grow, share ideas, and drive continuous improvement for mutual success.
Store Associate (Seasonal) - Uniqlo Philippines
(2025-01 - 2026-12)
Being a store associate I am focused on delivering exceptional customer service, maintaining high operational standards, and maximizing sales through product knowledge. I/We also deliver a high level service in line with uniqlo principles.
Sales Administrative - Yamaha Philippines
(2022-01 - 2023-12)
Being a sales admin I facilitates department transactions, I'm the one acts as bridge between the sales department and other sections and coordinates with the dealers. I also manages sales documentation and support sales activities. I maintains the 3S Shop asset records, and supports the sales team in achieving sales target.
Sales Officer - Labotech Trading
(2021-01 - 2022-12)
Being a sales officer my key task was acts as a crucial support role to the sales team, focusing on processing client orders. I engaged with the customers, acting as a point of contact for their inquiries regarding orders, products and deliveries. I also coordinating with the warehouse team to ensure items are properly checked, complete and ready for delivery.
Operation Associate - E-konflux Solutions by Lazada Group
(2017-01 - 2019-12)
Being an operation associate or so called customer service representative, I'm responsible for answering maximum 40 to 50 phone calls or emails from consumers to respond to questions and inquiries and aim to ensure customer satisfaction by efficiently addressing issues and fostering positive interactions.
Liaison Officer - MotorAce Philippines
(2017-01 - 2017-12)
Being a liaison officer I acts as the bridge between the company and government agencies, such as the Land of Transportation Office (LTO) to facilitate the registration of vehicles and processing of documents, ensuring all are valid. I also maintain the accurate records of transactions, follow ups on pending applications, and provides updates to the management regarding the registration status.
Bachelor Degree - Business Management Major in Operation - Systems Technology Institute (2013-01 - 2017-12)
Secondary Education - Ramon Pascual Institute (2009-01 - 2013-12)
Primary Education - Fourth Estate Elementary School (2003-01 - 2009-12)
