WORKING EXPERIENCES
Com Base Computer Sales and Services
February 25, 2014 – March 5, 2015
Technical Department – Computer & Printer Technician/Coordinator/Sales Tech/Tech Support
- Technical Support (Phone assistance and advisor)
- Computer Technician (Installation, repair and Troubleshooting)
- Printer Technician (Installation, repair and Troubleshooting)
- Authorize Service Engineer (Authorize service center of Brother, Canon)
- Sales Technician, (find the products or services that best customers need and installation assistance.)
- Front Desk Helper, (Assist and cater customer needs and setting customer expectations.)
- Coordinator of Canon and Brother warranty and non-warranty parts. (Knowledgeable in system portal of
Brother and Canon portal, and standard operating procedure of parts ordering, requesting and sending formal emails)
- Customer Quotation Specialist (Producing and encoding of formal quotation to clients)
CompuServe Technology / Silicon Forest Philippines Inc / Silicon Valley under STEP Agency
August 17, 2016 – July 20, 2020
Technical Department – Computer and Printer Technician
- Technical Support (Phone assistance and advisor)
- Computer Technician (Installation, repair and Troubleshooting)
- Authorize Service Engineer of Laptop (Authorize service center of Lenovo, HP, Acer, Asus), (Installation,
repair and Troubleshooting)
- Printer Technician, Authorize Service Engineer (Authorize service center of Brother, Canon, Epson, and HP),
(Installation, repair and Troubleshooting)
- Coordinator of Canon, Brother and EPSON warranty and non-warranty parts. (Knowledgeable in system portal of Brother, EPSON and Canon portal, and standard operating procedure of parts ordering, requesting and sending formal emails)
Com Base Computer Sales and Services/Com Base Computer IT Solutions
January 25, 2021 – Present
Technical Department - Computer & Printer Technician/Coordinator/Sales Tech/Tech Support
- Technical Support (Phone assistance and advisor)
- Computer Technician, (Installation, repair and Troubleshooting)
- Authorize Service Engineer of Laptop (Authorize service center of Lenovo, HP), (Installation, repair and
Troubleshooting)
- Printer Technician, Authorize Service Engineer (Authorize service center of Brother, Canon, and HP),
(Installation, repair and Troubleshooting)
- Authorize Service Engineer and Coordinator of (Authorize service center of Brother, Canon, and Lenovo, and
HP).
- Coordinator of Canon, Lenovo Laptops, HP Laptop, PC and printers and Brother warranty and non-warranty parts. (Knowledgeable in system portal of Brother, Lenovo, HP and Canon portal, and standard operating procedure of parts ordering, requesting and sending formal emails)
- Sales Technician, (find the products or services that best customers need and installation assistance.)
- Front Desk Helper, (Assist and cater customer needs and setting customer expectations, Encoding JOB Orders and receipts.)
- Customer Quotation Specialist (Producing and encoding of formal quotation to clients.)
