Call Center Agent for Financial Account
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Client Company: Credit One Bank | Assigned: Collections & Billing Department. I worked closely with accounts receivable, sales, and legal departments to develop strategies for collecting on delinquent accounts and determine further necessary actions. A high level of attention to detail and excellent record keeping ensure that payment plans are recorded and communication with customers is documented.
I worked with customers to resolve their debts, providing payment plans to customers who are not able to pay their debt in full.
Call Center Agent for Financial Account - IQOR Dasmariñas Cavite - Robinsons Place 3rd Floor - Dasmariñas, Cavite
(2023-01 - 2023-04)
Client Company: Credit One Bank | Assigned: Collections & Billing Department. I worked closely with accounts receivable, sales, and legal departments to develop strategies for collecting on delinquent accounts and determine further necessary actions. A high level of attention to detail and excellent record keeping ensure that payment plans are recorded and communication with customers is documented.
I worked with customers to resolve their debts, providing payment plans to customers who are not able to pay their debt in full.
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