Princess Mae Pacteres

I'm a dedicated and results-driven Appointment Setter, Cold Caller, Recruiter, and Virtual Assistant with over 4 years of experience in customer support and administrative support. I specialize in engaging prospects, setting quality appointments, managing calendars, and delivering exceptional service through phone, email, and chat.

Real Estate Virtual Assistant at Marketing Media Camp (2025-04 – 2026-02)

• Provided remote administrative and marketing support to real estate agents and brokers. Managed CRM systems, responded to inquiries, coordinated appointments and property showings, and maintained organized client databases.
• Conducted outbound calls and set appointments for licensed agents by generating and screening high-quality leads.
• Built rapport with prospects and provided clear information about products and services to support successful enrollments.

Appointment Setter/Cold Caller at Chicaglow Cleaning Services (2025-10 – 2025-12)

Identifying and categorizing potential customers specially small business owners, setting up meetings with sales representatives for qualified leads, establishing rapport with potential customers and providing information about the company's products and services.

• identifying and categorizing potential customers specially small business owners. setting up meetings with sales representatives for qualified leads. establishing rapport with potential customers and providing information about the company's products and services.

Virtual Assistant/Patient Coordinator at Clinovation Corporation (2024-01 – 2024-10)

• doing inbound and outbound calls, connecting with potential leads to schedule appointments. ensuring that patient files are complete and compliant with privacy regulations (HIPAA).
• accurately record communication, treatment plans and updates in the patient's file making sure all relevant information is logged.

Bachelor of Science in Business Administration – Capitol University (2019 – 2020)