HR Support at NETA Inc. (2025-08 – Present)
- Managed end-to-end recruitment for Filipino virtual assistants supporting Australian clients, successfully filling 30+ roles per quarter
- Coordinated high-volume interview scheduling, reducing turnaround time by 25% and improving candidate experience
- Developed and implemented HR policies and standard operating procedures, improving process consistency by 40%
- Verified and processed weekly time sheets and invoices for 50+ virtual assistants, ensuring 100% accuracy and timely client billing
HR Supervisor at S&R Membership Shopping (2021-06 – 2025-06)
- Oversaw all facets of HR operations, including recruitment, onboarding, employee relations, performance management, and compliance, supporting 250+ employees and improving overall HR efficiency.
- Led end-to-end recruitment processes, improving time-to-fill by 25% and ensuring alignment with business needs.
- Managed payroll processing and benefits administration, ensuring 100% accuracy and on-time delivery.
- Maintained and optimized HRIS data, improving data accuracy and streamlining reporting processes.
- Handled employee relations concerns and conflict resolution, contributing to a more productive and positive work environment.
- Collaborated with leadership on performance management and workforce planning, supporting overall business growth.
HR Assistant at Isuzu Automotive Dealership (2019-12 – 2020-06)
- Conducted full recruitment life-cycle for rank-and-file positions, from sourcing and screening to onboarding, successfully filling 10+ roles monthly.
- Assisted in payroll coordination, ensuring timely submission of employee data and reducing payroll discrepancies by 15%.
- Addressed employee benefits-related inquiries and coordinated with relevant departments, resolving concerns within 24–48 hours.
HR Assistant at Centra Electrosystems Inc. (2016-05 – 2019-09)
- Led recruitment of engineers and skilled workers for construction and project-based deployments, ensuring timely hiring to meet project deadlines.
- Validated 150+ employees time sheets to ensure accurate and timely salary disbursement for field employees.
- Managed employee benefits inquiries and provided timely resolution in coordination with relevant departments.
- Designed and implemented monthly employee engagement programs to improve workforce motivation and retention.
HR Assistant at Diamond IGB Inc. (2016-01 – 2016-05)
- Supported HR Officer in daily HR operations, including recruitment across all position levels, contributing to efficient hiring processes.
- Assisted in end-to-end onboarding, ensuring complete submission and validation of hiring requirements.
- Provided support in payroll processing and maintained accurate employee records, including ID creation and documentation management.
- Responded to employee inquiries and concerns, ensuring timely resolution and maintaining positive employee relations.
HR Generalist at Metro Retail Stores Group Inc. (2013-11 – 2016-01)
- Supported end-to-end HR operations including recruitment across all levels and daily HR administration
- Assisted in onboarding, ensuring complete submission and validation of hiring requirements
- Managed payroll support, employee records, IDs, and HRIS/201 file updates for compliance of 200+ employees
- Responded to employee concerns and maintained accurate HR documentation standards
- Assisted in administering disciplinary actions in alignment with company policies
- Assisted in payroll coordination, ensuring timely submission of employee data and reducing payroll discrepancies by 15%.
- Addressed employee benefits-related inquiries and coordinated with relevant departments, resolving concerns within 24–48 hours.
