Racquel Panzo

Virtual Assistant with 10+ years of experience in customer service, data management, and web research within technology-driven environments. Skilled in remote collaboration, administrative support, and maintaining high data accuracy. Experienced in tools such as Canva, Trello, and Slack. Dependable, detail-oriented, and able to work independently while meeting deadlines.

Virtual Assistant - LeadSmith LLC

(2019-07 - 2025-04)

• Managed digital files and records, ensuring organized and efficient access
• Performed high-volume data entry with strong attention to detail and accuracy
• Conducted online research to support business operations and projects
• Coordinated tasks using digital tools in a remote work environment

Customer Service Associate - Digimarc Guardian

(2014-02 - 2022-05)

• Monitored online content to identify unauthorized usage and security risks
• Prepared reports and maintained accurate documentation
• Supported content protection and compliance processes
• Collaborated with teams using online communication platforms

High School Graduate - Leuteboro National High School (1997-06 - 2021-03)