Radel de Ungria

Results-driven Supply Chain Management & Data Transformation Leader with 19+ years of experience across logistics, procurement, SAP/JDE systems, and large-scale ERP deployments. Proven track record in leading cross-functional teams, driving supply chain optimization, and delivering high-impact transformation projects across APAC and global markets. Recognized for leading multi-million-dollar ERP and divestiture projects, driving data integrity, system migration, and process standardization, and delivering operational excellence through Lean Six Sigma methodologies.

Strong background in supply chain management, stakeholder management, system integration, and continuous improvement within complex, multinational environments.

SCM Team Leader - Maersk Global Service Center Philippines - Philippines

(2025-08)

• Led end-to-end supply chain planning visibility and execution oversight, ensuring seamless order fulfillment across multi-modal operations (air, ocean, landside)
• Managed customer portfolios and operational workflows, ensuring proactive issue resolution and consistent service delivery within defined geographies
• Drove customer experience strategy execution, aligning operations with digital adoption, cost efficiency, and service reliability objectives
• Monitored and improved key performance indicators (KPIs), enabling data-driven decisions to enhance supply chain effectiveness and customer satisfaction
• Strengthened cross-functional collaboration between GSC, operations, and stakeholders to accelerate execution efficiency and service delivery
• Champion of SOP/IOP governance, ensuring continuous review and refinement based on operational exceptions and root cause analysis
• Acted as the voice of the customer, translating business needs into operational and system improvements while aligning with company strategy
• Led team performance management and capability development, fostering a culture of accountability, collaboration, and continuous improvement
• Improved customer satisfaction and service reliability through proactive issue resolution and structured escalation management
• Identified recurring operational gaps and implemented root cause solutions, reducing delivery performance issues and exceptions
• Enhanced SOP/IOP frameworks, improving process standardization, compliance, and execution consistency
• Strengthened team productivity and engagement through coaching, onboarding, and performance management initiatives
• Enabled cross-functional alignment that improved turnaround time, collaboration, and service quality across teams
• Led and supported change management initiatives, shifting operations from transactional execution to a more consultative, customer-centric approach

APAC Data Senior Specialist – LEX - 3M Global Service Center Philippines - Philippines

(2021-02 - 2024-06)

• Led data deployment and migration initiatives across APAC, EMEA, and global markets
• Ensured 100% adherence to data quality, accuracy, and delivery timelines
• Supported multi-country rollouts (Japan, Singapore, Malaysia, Korea, etc.)
• Successfully delivered SAP LEX deployment projects across 8+ countries
• Improved data validation and governance processes, reducing errors and rework
• Collaborated with global stakeholders using Agile tools (JIRA, Sprint, BODS)

Application Engineer (JDE SCM) - Chevron Holdings Inc.

(2017-05 - 2020-12)

• Led SCM system enhancements, implementations, and business-critical projects
• Acted as Functional Lead for high-value global transformation initiatives
• Played a key role in a $28M IT / $1.2B business divestiture project
• Led JDE-to-SAP migration and data transition for CNPC partnership
• Delivered multiple system enhancements (backorder, stock reorder reports)
• Improved system resiliency through disaster recovery leadership

Supply Chain Supervisor / SAP Master Data Coordinator - Zuellig Pharma Corporation

(2009-04 - 2015-05)

• Managed end-to-end supply chain operations and SAP master data governance
• Led team of 5–7 members, ensuring KPI achievement and operational efficiency
• Led ERP migration (AS400 → SAP) ensuring smooth transition and data integrity
• Improved inventory accuracy and service levels through data optimization
• Developed and implemented process standards and SOP improvements

Raw Material Planning & Inventory Specialist - Levi Strauss Philippines - Philippines

Supply Chain Specialist - Avon Manufacturing Philippines - Philippines

Production Planning & Inventory Controller - Toshiba Information Equipment Philippines - Philippines

Purchasing Staff / Warehouse Leader - Isola Asia Pacific

Bachelor of Science - Computer Science