Ralf Jerald Zaballa

Data Processing Specialist with over 2 years of experience in high-volume data entry, document validation, and reporting. Proven ability to process and maintain large datasets with accuracy under tight deadlines. Skilled in Microsoft Excel, database systems, and back-office operations, with a strong focus on data integrity and efficiency. Also experienced in customer service, client coordination, and basic digital marketing support.

Sales Administrative Assistant - LUXASIA Philippines

(2026-01 - 2026-02)

Contract position

• Processed enrollment of new Stock Keeping Units (SKUs).
• Maintained current product pricing and promotional details
• Verified data accuracy across multiple retailer portals.
• Coordinated with brand and marketing teams to secure submissions and approvals.

Data Entry/Processing Specialist - Onehalf Staffing Solutions

(2023-05 - 2025-07)

• Processed and verified documents and records daily with high accuracy
• Audited, corrected, and standardized data to maintain consistency and integrity
• Produced daily and weekly reports supporting client operations
• Maintained and organized large datasets in Microsoft Excel and Teletrac Navman
• Met client standards while consistently meeting required deadlines

Client Acquisition Specialist and Internet Researcher - Intelliwork Outsourcing Phils, Inc.

(2022-08 - 2023-01)

• Managed client outreach via Microsoft Outlook.
• Researched and sourced leads using online tools.
• Organized and maintained notes in Microsoft Excel.

Marketing Staff/Graphic Designer - HF Courier Services

(2022-01 - 2022-06)

• Designed marketing materials using Adobe Photoshop.
• Managed Facebook Meta Business Suite (ads, messages, automation).
• Assisted in improving online engagement and customer inquiries.

Customer Relations Personnel - GUESS

(2019-09 - 2022-01)

• Assisted customers with product selection and inquiries.
• Handled inventory, stock monitoring, and store operations.
• Maintained high levels of customer satisfaction.

Studio Photographer - Great Image

(2018-10 - 2019-04)

• Set up lighting, props, and studio equipment.
• Captured and edited high-quality photos.
• Ensured client satisfaction during shoots.

Customer Service Representative - SITEL Philippines

(2017-08 - 2017-10)

• Handled inbound calls for billing and financial concerns.
• Resolved customer issues efficiently and professionally.

Bachelor of Arts - Audio-Visual Communication - Bicol University, College of Arts & Letters (2012-06 - 2016-04)