Ralph Iriola

Customer-focused Coffee Master and Barista Trainer with 3 years of Starbucks experience delivering personalized service and consistently preparing high-quality hot and cold beverages. Skilled in specialty coffee, beverage presentation, partner coaching, inventory readiness, sanitation, and resolving guest concerns with professionalism. Brings calm execution during busy service periods, strong attention to detail, and a genuine commitment to memorable hospitality.

Coffee Master / Barista Trainer - Starbucks

(2023-08)

• Prepared hot and cold beverages to recipe, quality, and presentation standards with speed and accuracy.
• Delivered warm, personalized service by learning guest preferences, recommending drinks, and resolving concerns professionally.
• Trained new partners in beverage craft, guest service, food safety, cleanliness, and company standards.
• Kept the bar organized and fully stocked through inventory checks, replenishment, safe handling, and strict sanitation.
• Worked closely with colleagues and supervisors to maintain seamless service and a polished guest experience during busy periods.

Bachelor of Science - International and Hospitality Management Major in Culinary Arts and Kitchen Operations - Lyceum of the Philippines University - MANILA (2018-09 - 2026-09)