Raven Graziel Caylan

To obtain a position where I can utilize my administrative, organizational, communication, and customer service skills while contributing to the company's success and continuously developing my professional abilities

Administrative Staff at Bayprime Hotel (2026-06 – Present)

• Assisted tenants with inquiries, concerns, and requests.
• Coordinated with tenants, maintenance personnel, and other departments to address concerns.
• Responded to tenant messages and followed up on pending concerns.
• Prepared and maintained tenant records, files, and other important documents.
• Monitored and updated records, including payments and tenant-related information.
• Prepared reports, notices, and other administrative documents as needed.
• Assisted in monitoring utility bills and tenant accounts.
• Performed data entry and maintained accurate records using Microsoft Excel.

Front Desk Intern at Bayprime Hotel (2026-03 – 2026-06)

• Welcomed and assisted guests and visitors with their basic needs and inquiries.
• Coordinated with other departments regarding guest requests and concerns.
• Provided basic information about hotel facilities, services, and policies.
• Assisted with check-out procedures under supervision.

Administrative Staff Intern at Bayprime Hotel (2026-03 – 2026-06)

• Assisted the administrative staff with daily office operations.
• Assisted in updating tenant information and monitoring records.
• Responded to basic tenant inquiries and assisted with their concerns.
• Supported staff with filing, scanning, printing, and other clerical tasks.

Bachelor of Science in Hospitality Management – Cavite State University (2022 – 2026)

Accountancy and Business Management – Tanza National Trade School (2020 – 2022)

Junior High School – Higher Ground Baptist Academy, Inc. (2016 – 2020)