Reglen Pedroza

Detail-oriented administrative and customer service professional with hands-on experience in office administration, sales, HR support, and client relations. Recognized for excellent communication, organization, and the ability to manage multiple priorities in fast-paced environments. Proficient in Microsoft Office and committed to delivering efficient, accurate, and customer-focused service.

Administrative Staff - Ypil Aircon & Refrigeration System Trading

(2026-02)

• Manage daily administrative and office operations.
• Maintain organized records, invoices, and business documents.
• Respond professionally to customer inquiries and coordinate transactions.
• Support management with clerical and operational tasks.

Sales Associate - Home Credit Philippines

(2024-11 - 2026-02)

• Assisted customers with financing applications and product selection.
• Consistently delivered quality customer service and achieved sales goals.
• Maintained accurate customer information and documentation.

Human Resources Intern - SSI Inc. / Dynata Philippines

(2020-01 - 2020-03)

• Assisted with recruitment documentation and employee records.
• Performed filing, encoding, and other HR administrative duties.
• Maintained confidentiality of personnel information.

Senior High School Graduate - Intellisense Institute of Technology (2018 - 2020)

Junior High School Graduate - Tabok National High School (2014 - 2018)

Elementary Graduate - Tabok Elementary School (2007 - 2014)