Rein Libit

Results-driven professional with over five years of experience in branch operations, customer service, team leadership, and sales management within the photography industry. Proven track record of achieving sales targets, improving customer retention, overseeing daily operations, and ensuring service excellence. Skilled in quality assurance, performance evaluation, and providing constructive feedback to maintain high standards and drive continuous improvement.

MQA Expert at Online Helpers (2025-08 – Present)

• Reviewed QA-assessed orders for accuracy, consistency, and guideline compliance.
• Provided feedback and guidance to support QA performance improvement.
• Collaborated with supervisors and leads to maintain quality standards.
• Ensured objective, fair, and consistent evaluations across all reviews.

AI Trainer / QA at Online Helpers (2023-05 – 2025-08)

• Delivered exceptional customer service through company systems and processes.
• Evaluated team performance to ensure accuracy, quality, and compliance.
• Provided coaching and feedback to improve performance and adherence to protocols.

Branch Manager at Great Image Services Corp (2017-11 – 2023-05)

• Achieved 192% sales growth above target and the highest branch sales performance on record.
• Implemented sales strategies to increase transactions, customer retention, and revenue growth.
• Ensured excellent product quality and customer service.

BSBA in Major in Marketing Management – Pamantasan ng Lungsod ng Muntinlupa (2008 – 2012)