Reyna Mae Bano

I am a Data Encoder a Sales Agent and a Wash Bay Technician and Client Service Associate, I can accurately inputs, updates, and verifies high-volume information into databases, ensuring data integrity, confidentiality, and organization.

Key responsibilities include transcribing data from source documents, maintaining file accuracy, performing quality checks, and improving efficiency through fast typing (WPM/KPH) and software proficiency and I am a sales agent drives revenue by finding, qualifying, and closing leads while maintaining client relationships. They showcase product value, negotiate contracts, and meet sales targets through phone, email, or in-person interactions. They often work independently, managing multiple brands or product lines to meet customer needs and boost market share.

A Client Service Associate is responsible for handling client inquiries, resolving issues, and ensuring a positive customer experience by providing timely support and maintaining strong client relationships.

Data Encoder (2022-01 – 2026-12)

• Encoded/Printed Field Aappraisal Assessment Sheet (FAAS), Tax Declaration and Notice of Assessment for Approval
• Encoded field appraisal assessment sheet (Faas) in the database (Computer System)
• Delivered Messages and Communication
• Performed Activities as stocking of operational materials and supplied, inventory control and records, purchasing and related duties.
• Gather data from 5 municipalities & examines the data gathered in preparation for the upcoming general revision.
• Printed Faas, Tax Declaration, Notice of Assessment for Progressive Assessment (Per RPU)
• Conduct of Public Consulation
• Submission of proposed SMV of BLGF RO XI for renew
• Preparation and submission of real property tax compliance and impact study (RPTCIS) to the local.
• Enactment of ordinance adjusting the assessment level and/ or tax rates by local

Sales Agent (2021-01 – 2026-12)

• Promoting skincare products, condos, house rental by posting it in social media
• Creating, sharing and responding to online reviews
• Participating in trade shows as a company spokesperson
• Meeting with potential buyers or sellers to understand their needs and preferences
• Arranging and conducting tours of properties for prospective buyers
• Assisting property owners in listing their properties for sale, including taking photos, writing descriptions, and settings prices
• Facilitating negotiations between buyers and sellers to reach mututal agrreable terms.

Social Media Marketing at Gym Rats (2024-03 – 2025-12)

• Designed and edited packages using Canva
• Managed and sent follow up emails to gym owners
• Facilitated connections through BNI networking
• Used friend farming techniques to generate more leads
• Updated and maintain daily notes for gym owners in Excel Sheets
• Sent daily task reminders to the boss for Zoom meetings and organized meeting schedules in Google Calendar.

Client Service Associate (2026-05 – Present)

• Client Relationship Management - Building and maintaining strong client relationships
• Issue Resolution - Handling complaints and resolving concerns efficiently
• Communication Skills - Excellent verbal and written communication with clients
• Product & Service Knowledge - Ability to explain company products/services clearly
• Data Entry & Documentation - Accurate processing of client requests and reports
• CRM Tools - Proficient in using customer management systems
• Problem Solving - Quick thinking to address client needs

Bachelor of Science in Information Technology (2015-01 – 2021-12)