Intellectual Property Legal Assistant | Executive & Operations Support - Intellectual Property Law Firm - TX
(2026-02)
CORE RESPONSIBILITIES
- Drafted and prepared professional correspondence and outreach letters related to trademark and patent matters
- Maintained and organized client files, legal documents, and records, ensuring accuracy and easy retrieval for attorneys
- Managed attorney inbox and calendar, organizing email communications, scheduling meetings, and prioritizing appointments to ensure efficient daily operations
- Helped prepare drafts and supporting documents for clients after full trademark searches were completed, including reviewing possible conflicts, existing trademarks, and business names found through trademark database research
- Provided administrative and operational support to attorneys, assisting with day-to-day legal tasks and workflow coordination
- Conducted legal and market research to identify law firms that may require patent and trademark services, supporting client outreach and business development initiatives
- Managed Indeed applicant emails, tracked candidates via spreadsheets, and coordinated initial screening
Personal Injury and Accidental Death Legal Assistant - Personal Injury Law Firm - GA
(2025-05 - 2026-01)
- Followed up with medical providers to collect medical records and bills
- Opened personal injury (PI) and property damage (PD) claims with insurance companies
- Updated clients about their cases and requested any missing documents
- Requested police reports related to client cases
- Sent Letters of Representation (LOR) and Medical Provider Claims (MPC) to insurance companies
- Worked with the Case Manager to gather any missing paperwork
- Answered calls from clients and insurance adjusters on behalf of the Case Manager
- Prepared documents for demands, settlements, or litigation
Legal Assistant / Mail Clerk - Debt & Bankruptcy Law Firm - TX
(2023-11)
- Drafted and issued formal Debt Validation (DAR) correspondence to confirm the validity of alleged debt claims in accordance with legal requirements
- Sorted, scanned, and distributed physical and electronic legal mail and emails
- Filed mail and email correspondence into appropriate client folders, ensuring accuracy, confidentiality, and compliance
- Reviewed and submitted time-sensitive and critical information promptly to the appropriate team members
- Coordinated urgent matters and special projects alongside the Case Manager, ensuring timely follow-through and resolution
- Coordinated court calls and maintained clear communication with clients and internal teams
- Achieved 100% completion of mail and email processing within 24–48 hours
Admin Operations Support - Virtual Accounting Firm - NY
(2022-09 - 2023-07)
- Entered and verified client financial data to initiate the tax preparation process
- Assisted tax accountants and tax advisors during tax preparation to ensure accuracy and compliance
- Handled client inquiries via phone and live chat, and made outbound calls when additional information was required
- Generated and sent tax documents to clients in a timely and accurate manner
- Prepared tax filings from client data input through IRS submission, achieving an 85% on-time completion rate
Call Center Agent - BPO Companies - PH
(2016-08 - 2022-09)
- Appointment Setter for Telus CA - Home & Mobility Service
- Retention Support for Turo US - Car Rental Sharing Company
- Sales Adviser for Virgin Mobile UK - Mobility Service
- Customer Service Support for Amazon US - Online Retail
