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Riane Zuleika Alvarez

Riane Zuleika Alvarez

Resourceful and adaptable graduate of Bachelor of Science in Hospitality Management

Talent
MarilaoMember since June 1, 2026
Customer Service & Guest RelationsBooking & Reservation CoordinationFront Office OperationsSales & Promotional SupportClient CommunicationAdministrative Support & Record KeepingProblem Solving in Fast-Paced EnvironmentsTime Management & Multitasking
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Customer Service & Guest RelationsBooking & Reservation CoordinationFront Office OperationsSales & Promotional SupportClient Communication

About

Resourceful and adaptable graduate of Bachelor of Science in Hospital Management with practical experience in Sales and Marketing and Reception operations through on-the-job training. Skilled in client relations, administrative support, and promotional activities, with a proven ability to communicate effectively and manage front desk responsibilities. Gained additional customer service expertise as a part-time Barista, enhancing multitasking, teamwork, and problem-solving skills in fast-paced environments.

Experience

Marketing Department Intern & Receptionist Intern at Cocoon Boutique Hotel (2025-12 – 2026-03)

  • Assisted clients with inquiries, bookings, and promotions while providing friendly and professional customer service
  • Welcomed guests, managed schedules, and supported daily front desk operations
  • Strengthened communication skills by interacting with different types of clients and guests
  • Organized and handled multiple tasks efficiently in a fast-paced hospitality environment
  • Worked closely with team members to ensure smooth operations and positive guest experience

Barista (Part Time) at Little Eber Café (2024-01 – 2025-12)

  • Prepared and served coffee and tea beverages with consistency and quality
  • Delivered efficient customer service and managed transactions in a fast-paced environment

Marketing Department Intern at Tygie Corp (2019-08 – 2019-09)

  • Gained practical experience in brand promotion within the fashion and retail industry
  • Assisted in promoting products and services to increase customer engagement and sales opportunities
  • Learned how to work efficiently in a fast-paced sales environment while maintaining professionalism and teamwork

Education

Bachelor of Science in Hospitality Management in Hospitality Management – University of The East - Caloocan (2023 – 2026)

– Lady of Lourdes Colleges of Caybiga Inc. (2021 – 2022)

Accountancy, Business & Management – St. Louis College of Valenzuela (2018 – 2020)

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