Riffa

Highly organized, detail-oriented, and versatile professional with extensive experience in production support, executive assistance, administrative management, event coordination, guest relations, and talent logistics. Proven ability to support executives, VIP guests, sponsors, local and international talent, and high-profile events while maintaining exceptional service and operational efficiency.

Production Assistant / Executive Assistant at Empire Studios PH (2018-09 – 2024-02)

Supported production setup, logistics, equipment preparation, and event coordination for Miss Universe Philippines Projects.

• Managed executive calendars, meetings, travel arrangements, and confidential records.
• Served as point of contact for VIPs, sponsors, clients, and special guests.
• Assisted talent coordination, backstage operations, and schedule management.
• Coordinated travel arrangements, schedules, airport transfers, and logistical requirements for local and international models, candidates, and talent participating in competitions, productions, and special events.
• Supported departures and arrivals of talent and candidates, ensuring smooth participation in local and international engagements.
• Assisted Miss Universe Philippines candidates with administrative and logistical requirements for pageants, appearances, photoshoots, and related events.
• Maintained production files, inventory records, and vendor relationships.

Tier 2 Specialist at Telus International PH (2023-07 – 2024-02)

• Provided technical and account support for Wix, domain hosting, and web services.
• Resolved complex customer concerns and maintained accurate documentation.

Customer Service Representative at 3-ecom / SSI Department (2022-06 – 2023-05)

• Handled customer inquiries, billing concerns, account updates, and escalations.
• Maintained high service standards and accuracy in a fast-paced environment.

Wedding & Event Coordinator at New Beginnings Weddings and Events (2015-08 – 2022-10)

• Planned and coordinated weddings, events, logistics, and timelines.
• Managed suppliers, venues, contracts, and day-of event operations.

High School Diploma – General Emilio Aguinaldo National High School (2014)

English Proficiency Certification – E-Train Academy (2015)