Rolina Tasic

Human Capital professional with hands-on experience in onboarding, talent acquisition, and learning operations within a BPO environment. Strong background in managing end-to-end new hire onboarding, HR documentation, and learning management systems, while partnering closely with Recruitment, IT, and Operations teams. Known for being detail-oriented, dependable, and people-focused, with a goal of creating smooth employee experiences from hire to deployment.

Learning and Development Administrator / Human Capital Services Coordinator - TTEC Philippines

(2020-01)

• Leads end-to-end new hire onboarding by facilitating orientations, validating employment requirements, and ensuring timely completion of onboarding tasks.
• Collaborates with Recruitment, IT, and Support teams to streamline the onboarding workflow and resolve new hire concerns quickly and efficiently.
• Coordinated and managed company-wide training programs, ensuring seamless scheduling, communication, and attendance tracking.
• Manage the company's Learning Management System (LMS) by creating and uploading file-based and SCORM-compliant courses, developing assessments, handling user and course assignments, and providing basic troubleshooting support.
• Maintained accurate training records and prepared reports on participation, completion rates, and training effectiveness for senior management

Talent Acquisition Specialist - TTEC Philippines

(2019-01 - 2020-12)

• Managed full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding top talent.
• Led interview scheduling and coordination between candidates and interview panels, ensuring a seamless experience for all parties.

Masters in Business Administration - San Pedro College of Business Administration (2023-01 - 2025-12)

Bachelor of Science in Business Administration - Major in Management Accounting - Saint Michael's College of Laguna (2015-01 - 2019-12)