Ronald Javellana

Experienced ATM Field Service Engineer with more than 12 years of combined local and overseas experience in ATM installation, maintenance, troubleshooting, preventive maintenance, and technical support. Worked as an ATM Field Engineer in the Philippines and later as an ATM Field Service Engineer in Saudi Arabia. Recently completed TESDA Refrigeration and Air Conditioning (RAC) training and is currently pursuing Electrical Installation and Maintenance (EIM), with plans to enroll in Computer Systems Servicing (CSS).

Reliable, adaptable, and committed to delivering high-quality technical service and customer support.

Family Caregiver at Self employed (2022-01 – Present)

• Provided full-time care for a newborn and school-age children, including childcare, school support, meal preparation, scheduling, and household management.
• Developed strong skills in organization, multitasking, communication, time management, and problem-solving.

Small Food Business Operator at RRRK marketing (2018-10 – 2021-12)

• Oversees daily operations, manages teams, improves processes, and ensures efficient delivery of services.

ATM Field Service Engineer at Al Hamrani Universal Company (2007-09 – 2018-02)

• Installed, maintained, and repaired ATM hardware and software to ensure optimal functionality at client sites.
• Diagnosed and resolved technical issues in ATMs promptly to minimize downtime and service disruptions.
• Performed routine preventive maintenance on ATM machines to enhance reliability and extend equipment lifespan.
• Provided technical support and training to clients on ATM operations and troubleshooting procedures.
• Ensured compliance with industry safety standards and company protocols during all field service operations.
• Conducted software updates and patches to ATM systems to improve security and performance.

ATM Field Service Engineer at Sycom System and services (2005-05 – 2007-07)

Bachelor of Science in Computer Engineering – University of Negros Occidental-Recoletos (2005-03)