Admin Assistant – HR & Payroll at Australian Cleaning Services (2026-02 – 2026-06)
- Managed weekly payroll in compliance with the Cleaning Services Award [MA000022]
- Prepared and sent client invoices via email
- Handled administrative tasks and responded to client email inquiries
- Assisted with revenue forecasting and reporting
- Updated and maintained client masterlist information
- Managed staff information, records, and document updates
- Oversaw employee and client contract documentation
NDIS Admin/ Afterhours Coordinator at Aged Care Sector (2026-02 – Present)
Independent Contractor
- Manage rostering schedules for Support Worker Staffs
- Conduct onboarding with the staff
- Client Intake & Management: Handle client onboarding, maintain accurate records, and ensure compliance with all relevant guidelines
- Rostering: Schedule staff efficiently, ensuring smooth operations and coverage
- Documentation & Data Entry: Maintain accurate data and documentation in our CRM and other systems
- Appointment Scheduling: Manage appointments for directors and staff as needed
- Communication: Act as the first point of contact for clients and Support Worker, providing professional and efficient service
- Compliance Management: Assist with preparing and organizing records for audits and ensuring compliance with industry regulations
- Tool Utilization: Use Vertex 360 and other relevant tools effectively to manage tasks and maintain organized records
- Handle phone calls and emails to the organization
Admin / Bookkeeper at Allied Health & Wellness Services (2025-04 – 2026-02)
Independent Contractor
- Manage reconciliations for NDIS, NDIA, and Medicare payments using Xero and Pracsuite
- Generate overdue/outstanding reports in Pracsuite and support collections via email and outbound calls (self-managed and plan-managed)
- Create and upload invoices from Pracsuite to Xero; maintain accurate AP/AR records and complete bank reconciliations
- Maintain reconciliation trackers on SharePoint and provide itemized NDIS payment reporting to the Director
- Triage and action accounts inbox emails; file messages into structured folders and coordinate with admin teams to resolve invoice issues
- Invoicing and Quotation
Executive Assistant at Accounting Firm (2025-01 – 2025-03)
Part-time
- Reconcile Accounts Payable (AP) and Accounts Receivable (AR) and ensure accurate recordkeeping
- Create and issue invoices; support cash flow by conducting outbound calls for overdue accounts
Freelance AU Bookkeeper at Solar and Electrics Company (2024-03 – 2025-03)
Independent Contractor
- Performed bank and credit card reconciliations in Xero to maintain accurate financial records
- Processed bills entry and managed accounts inbox workflows; organized high-volume correspondence into structured folders
- Created invoices and supporting documents (including Formbay and BridgeSelect invoices) and issued credit notes as needed
- Completed Ausgrid and statement reconciliations; prepared requests to Plus.ES when required
Payroll Associate at Probe CX (2023-07 – 2024-05)
- Verified timesheets and calculated payroll amounts including overtime and deductions
- Imported employee clockings via Workday and processed PTO taken each pay period
- Updated PTO accruals and balances using Preceda; supported payroll and timekeeping process adherence
Recruitment Coordinator at PSG Global Solutions (Host Health Care) (2022-10 – 2023-07)
- Supported payroll and timekeeping processes for Host Health Care travelers
- Entered week-ending payroll data in Salesforce and maintained accurate employee timekeeping records
HR Associate- Recruitment at Ecoshift Corporation (2022-07 – 2022-10)
- Sourced candidates via LinkedIn and JobStreet and conducted initial phone/Zoom interviews
- Coordinated end-to-end hiring activities and served as a liaison between candidates and hiring managers
Human Resource Assistant at LED Management and Training Services (2021-11 – 2022-07)
- Supported payroll administration and government-related HR documentation
- Maintained employee timekeeping records and assisted with performance monitoring
Human Resource Associate at Bonus Shopping Mart Inc. (2021-03 – 2021-09)
- Supported hiring, onboarding, training, and employee relations activities
- Assisted with performance management and employee evaluations; provided policy and procedure guidance
Collections Officer / Team Leader (Banking Collections) at Summit Collection and Allied Services (2015-01 – 2018-09)
BPI / EastWest Bank accounts
- Located and notified customers of delinquent accounts via phone and written communication
- Processed payments, updated account records, and maintained collection status documentation
- Prepared statements/escalations for unresolved accounts in coordination with internal teams
