Rowena Adobo
FRONT OFFICE STAFF
Talent
Surigao, Caraga, PhilippinesMember since July 1, 2026
FRONT OFFICE STAFFSTRONG PERSONAL SKILLSKNOWLEDGEABLE IN ENGLISH BOTH WRITTEN AND VERBAL
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FRONT OFFICE STAFFSTRONG PERSONAL SKILLSKNOWLEDGEABLE IN ENGLISH BOTH WRITTEN AND VERBAL
About
I am energetic individual with a positive attitude, teamwork abilities, and willingness to work in any task. I have friendly demeanor that forms a fantastic team player and i have a strong interpersonal chemistry.
Experience
FRONT OFFICE STAFF - PHILIPPINE TOYOKO INN INC.
(2024-08 - 2026-03)
- Greeting guests with a smile and welcoming them to the hotel.
- Handle guest complaints or requests promptly and professionally.
- Providing info about services available at the hotel.
- Receive booking requests (phone, email, online).
- Handle cash, credit card, and online payments.
- Issuing receipts or other documentation as requested by guests.
VIRTUAL ASSISTANT
(2023 - 2024)
- Managing shopify orders
- Managing bucky drop orders
- Help to ensure sent order's properly
- Update on customer order tracking
- Fulfill order parcel's from shopify
- Ensure accurate Inventory
- Communicate with team
- Send email order confirmation to customer's
ON THE JOB TRAINING - BEST WESTERN PLUS, THE IVYWALL BOHOL-PANGLAO
(2024 - 2024)
- FOOD AND BEVERAGE
- HOUSEKEEPING
Ticketing Agent - RUTREK TRAVEL AND SERVICES
(2024 - 2024)
ON THE JOB TRAINING
- I Assist customer with inquiries, complaints and issues related to tickets.
- I Handle tickets sales and reservations through various channels( in-person, online, phone)
Education
BACHELOR OF SCIENCE - TOURISM MANAGEMENT - SAINT MICHAEL COLLEGE CANTILAN (2023 - 2024)
MADRID NATIONAL HIGH SCHOOL (2019 - 2020)
ANTAO ELEMENTARY SCHOOL (2013 - 2014)
Skills
FRONT OFFICE STAFF
