Rr R

Results-driven operations leader with 10 years of experience managing complex business operations, performance optimization, customer experience, and cross-functional teams. Proven ability to translate business goals into measurable execution plans, analyze operational performance, improve processes, and build high-performing teams. Experienced in KPI management, operational reporting, stakeholder engagement, compliance management, and continuous improvement initiatives across multi-function environments.

Skilled at identifying performance gaps, developing solutions, and driving accountability to achieve organizational objectives. Seeking to leverage operational leadership, analytical problem-solving, and performance management expertise.

BRANCH MANAGER - Motorcentral Sales Corporation / Star Honda

(2017-01 - 2026-01)

Managed overall branch operations covering sales, service, spare parts, customer relations, administration, and team performance. Provided leadership support to ensure operational efficiency, business growth, and achievement of company targets.

• Managed daily business operations, ensuring smooth workflow and compliance with company standards.
• Prepared management reports, sales updates, performance summaries, and operational analysis for senior leadership.
• Coordinated schedules, meetings, activities, and communications among different departments.
• Monitored KPIs, sales performance, financial targets, and operational metrics.
• Handled customer accounts, client concerns, negotiations, and relationship management.
• Maintained organized records, documentation, reports, and confidential business information.
• Led and coached teams to improve productivity, accountability, and performance.
• Coordinated marketing activities, promotions, and business development initiatives.
• Managed administrative processes including inventory monitoring, approvals, and operational requests.
• Built strong relationships with customers, suppliers, financing partners, and stakeholders.

Earlier Career - Star Honda

(2004-01 - 2017-01)

Progressed through sales and operations roles, building expertise in customer service, marketing, inventory management, and team supervision.

Bachelor of Science - Computer Science - STI College (System Technology Institute) (1999-01 - 2003-01)