BUTLER - Residence Butler / House Manager - Private Residence - Malaysia
(2025-01 - 2026-01)
- Managing household and supervising staff, including their schedules, areas, and training.
- Planning and executing formal events such as dinner, birthdays, parties, and other celebrations. Ensuring all services are of high standard and managing guest lists and outside catering services.
- Responsible to run the household smoothly, overseeing maintenance, repairs, or the contractor's permit. Confirming the appointment before entering the Villa.
- Managing household finances including budgets, expenses, and staff salaries.
- Monitoring the stocks, inventories, and expiry items.
- Filling documents such as OR, receipts, deliveries, contacts, manuals, and warranties. Keeping all duplicates, spares, and other important files.
- Maintaining house security and privacy. Expertise in smart systems, functions of all house machines, appliances, sound systems, and other house machinery.
- Providing personal services to the host and their guests. Specialized in pampering my Boss.
- Reporting everyday work summary and providing discreet privacy to the host and guests.
- Running errands and special requests.
- Suggesting and proposing other plans for future porposes.
BANQUET WAITRESS - Erth Hotel Abu Dhabi - UAE
(2022-11 - 2024-05)
Armed Forces Officers Club and Hotel
- I'm engaged in large events, parties, weddings, and palace events.
- Focused in serving food, setting up tables, and clearances of the equipment after events.
- Providing excellent customer service while working well with the team.
- Knowledge of silver service for VVIP guests.
- Support in assisting with the event, guest's special requests, and handling complaints.
- While carrying my duties as a senior waitress I also under the training to be a Banquet Hotel Barista.
- Traveling in different countries to assist special missions for the VVIPs.
HEAD SERVER - Private Villas - Makati City, Philippines
(2021-11 - 2022-10)
- Supervise the dining area and kitchen area.
- Train my Team of service, sanitation, and standard operating procedures.
- Observe ans Evaluate staff and their work procedures to ensure quality of service and complete disciplinary write-ups if needed.
- Monitoring the inventory of supplies and equipment.
- Reporting the summary of work every day and recommended measures for improving work.
- Performed personal actions such as providing new employees orientation and training. Conducting supervisory activities, creating work schedules, and updating my team check list.
BARISTA - Where's Marcel? Specialty Coffee - World Trade Center, Philippines
(2017-11 - 2020-01)
- Highly skilled in brewing coffee machines such as v60, AeroPress, French press, Siphon brewer, Chemex, Moka pot, and Cold Drip.
- Knowledge of manual brewing machines like Turkish coffee, Nespresso capsule, Coffee makers, and Coffee grinder.
- Making quality beverages generally specialty hot drinks and hot teas, cold drinks and milk shakes. Preparing food orders and costumer requests.
- Handling POS, taking orders, upselling special items, and educating customers about the menu.
- Maintaining the cleanliness of the area and machines conditions.
- Monitoring inventory and stocks.
- Allowing myself to experiment with proposing new concepts to sell.
SENIOR CASHIER - Classic Savory - Manila, Philippines
(2016-11 - 2017-04)
- Handling cash registers and settlement of all sales every day.
- Filling the important documents, receipts, OR and others record needed to file.
- Recruitment Personnel.
- Supporting reception area, beverage area, and dining area.
- Managing inventories and stocks.
- Under Management Trainee.
