Sal Liu
Casino manager
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About
A dedicated Casino professional with many years of experience with the majority on land-based operations Latin America, Europe & Asia. Gifted with 3 major languages; English, Spanish and Chinese. Starting my career 29 years ago as a Punto Banco & Dice dealer, going through many positions before becoming Casino manager, where I practice ensuring procedures are strictly adhered to and guaranteeing excellent customer service are at the forefront.
A patient and unflappable team player, builder and motivational leader. Always looking forward to develop new projects, increasing revenue focusing on VIPs.
Experience
Assist General Manager, Chinese Vip Punto Banco set up, Staff training - Princess international Casinos - Aruba (South Caribbean)
(2025-07 - 2026-04)
Assist General Manager. Casino Operations, Player development (Vip) - Princess international Casinos - Dominican Republic, Santo Domingo
(2025-01 - 2025-07)
Founder and CEO, Worldwide Casino VIP Management & Consultancy - Natural Nine Operations
(2021-01 - 2024-12)
Natural 9 operations bring fresh and innovative VIP Management ideas and services to the Global Casino Industry backed by years of experience and expertise gained and developed at top-class international Casinos and integrated resorts.
Sint Maarten Port De Plaisance Casino - Saint Martin/Sint Maarten (East Caribbean)
(2019-01 - 2020-11)
- Developing a New Punto Banco VIP gaming room
Asst. G. Manager/ GM - Princess Casino group - Suriname, Paramaribo; Panama, Panama City
(2013-02 - 2019-01)
- Responsible for overseeing the gaming floor, VIP room, slots. Regular marketing promotions. Swift dispute resolution, addressing staff problems and grievances, staff training, daily reports and general management duties, operational analysis, VIP guest liaison.
Junket Program - Florida, United States – Hard Rock Casino group; Venezuela, Panama – Panama City; Dominican Rep. Punta Cana; Puerto Rico
(2012-06 - 2013-01)
- After the general Casino close down in Venezuela, I started to move junket groups around in Latin America. Also helped & support Online Casinos, gaming analysis
VIP Manager, Marketing manager, Player development manager - Tilley Entertainment/ Maruma Group - Czech Rep. Prague; Venezuela, Maracaibo & Maturin; Puerto Rico, San Juan
(2007-07 - 2012-04)
- Responsible for overseeing the VIPs room. VIP analysis, Junket groups, reporting to General Manager and the director’s board. Responsible for all marketing promotions for the Casino, supporting the operation in general & VIP guest liaison.
Operation support, asst. VIP Manager - Private VIP Gaming - China, Macau
(2007-05 - 2007-07)
- After the cruise ships I went to Macau, China and started to work in private gaming hosting, supervising, overseeing the VIPs service & supporting the operation.
Dice dealer - Royal Caribbean & Celebrity Cruise line
(2003-07 - 2007-03)
- Few years of dealing high volume games on the craps tables, supervising, hosting. Traveling around the world among with customers from all over, providing them the best Casino service.
Dealer to Pit boss - Hotel & Casino LosDelfines - Peru, Lima
(2001-10 - 2003-06)
- Started as VIP dealer, most dice and High-stake Punto Banco, moving forward to Pit boss running the entire floor.
Dealer to Pit boss - Hotel & Casino Bruce - Peru, Lima
(1998-08 - 2001-09)
- In this Company I was multifunctional; I did participate in their business supporting as a translator. Also brought new projects, mostly dealing Punto Banco in private games, also main floor table games, inspecting and running entire pits at the end.

