Samantha Flor

Highly organized and adaptable educational graduate with Magna Cum Laude honors with a proven track record in customer service and operational support. Possesses a strong foundation in clear communication, active listening, and problem-solving. Adept at managing diverse crowds, ensuring guest comfort, and maintaining strict safety and operational standards.

Committed to delivering high-quality service and eager to apply my discipline and interpersonal skills to a dynamic hotel and restaurant environment.

Usherette at Cultural Center of the Philippines (2022-11 – 2023-08)

• Delivered exceptional guest service by assisting patrons with seating, venue navigation, and information inquiries, ensuring a positive experience.
• Managed crowd flow and maintained order during high-traffic events, proactively addressing audience concerns to ensure compliance with venue guidelines.
• Collaborated seamlessly with operational staff to ensure smooth event transitions and quick resolution of guest issues.

Market Supervisor at Special Program for Employment of Students (SPES) (2022-07 – 2022-08)

• Supervised daily operations, maintaining high standards of cleanliness, safety, and organization in a fast-paced environment.
• Monitored vendor compliance with regulations, ensuring a safe and orderly environment for all visitors.
• Assisted in solving operational workflow issues, demonstrating strong problem-solving skills and attention to detail.

Tutor at Tara, Basa Tutoring Program (DSWD) (2025-05 – 2025-06)

• Demonstrated patience and adaptability by providing personalized attention to diverse learners, tailoring communication styles to individual needs.
• Maintained detailed progress records and practiced effective time management to meet strict tutoring schedules and goals.

Bachelor of Secondary Education in Filipino – Pamantasan ng Lungsod ng Maynila (2021 – 2025)