Sarajean Mativo
Tourism Management graduate and Civil Service Professional Eligible with experience in hotel operations and dental office support
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About
Tourism Management graduate and Civil Service Professional Eligible with experience in hotel operations and dental office support. Motivated to contribute to team success through dedicated administrative and guest relations support
Experience
Dental AR Specialist (VA) at ModPractice (2026-04 – 2026-05)
- Claims Resolution: Followed up on unpaid or denied claims via phone and online portals.
- Financial Maintenance: Processed appeals and corrections through EOB reviews while keeping accounts receivable records updated.
- Data Privacy: Maintained secure and organized patient and insurance records following office protocols.
Front Desk Associate at Sena Gladyz Suites (2025-07 – 2025-10)
- Front Office Operations: Managed reservations, payments, and guest check-in/check-out while maintaining daily financial records.
- Coordination & Inquiries: Collaborated with internal departments to complete service requests and responded to guest inquiries via phone, email, and in-person visits.
- Digital Support: Created and posted social media content to maintain the organization's online presence and engagement.
Hotel Operations - Intern at Swiss Bel-hotel Blulane (2025-05 – 2025-06)
- Rotational Hotel Training: Completed hands-on experience in FO, HK, and F&B, assisting with guest check-ins, PMS data entry, room maintenance, and dining operations.
Education
Bachelor of Science in Tourism Management – Davao Del Norte State College (2024 – 2025)
Secondary in Accountancy Business and Management – Northlink Technological College (2020 – 2021)
