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Reloan Officer/Compliance officer
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About
To secure a position that allows me to apply my knowledge and experience while developing my skills and contributing to organizational success.
Experience
Reloan Officer/Compliance officer - Cash Mart Asia Lending Inc. - Fort Legend Tower cor 3rd ave. Taguig City
(2019-01)
- Contacting new and previous borrower to offer loan.
- Assess loan eligibility using credit scoring and supporting documents.
- Processing new and Re-loan applications.
- Explain loan terms, including the approved amount, disbursement amount, loan term, interest rate and payment schedule.
- Monitoring repayment performance.
- Encouraging good clients to renew or increase their loan.
Customer Service Representative - Teleperformance Philippines (formerly Aegis Contact Center) - Ayala Avenue corner Sen. Gil Puyat Avenue, Makati City
(2013-11 - 2018-03)
- Attending and handling customer inquiries as well as customer complaints thru phone for postpaid and platinum account.
- Responsible for reconnection of broadband and mobile plan.
- Handles bill, reconnection and re-contracting concern for platinum and postpaid plan.
- Works closely with the internal team for escalation and other inquiry.
Food Attendant and Cashier - 4th Dimension Multi-Purpose Cooperative (Karate Kid Restaurant) - Ipo Street Banawe, Quezon City
(2010-02 - 2013-06)
Dining Crew Trainer - Jollibee Foods Corporation - SM Mall of Asia, Main Mall
(2007-03 - 2008-03)
On-the-Job Training - Government Service Insurance System (GSIS) - Head Office, Pasay City
(2006-11 - 2007-02)
Education
Bachelor of Science in Education - Education - City University of Pasay
Associate in Computer Technology - Computer Technology - City University of Pasay (2009-04)
Secondary - Pasay City West High School (2005-04)
