Shealtiel Iyo

Results-driven Administrative Professional and IT graduate with over five years of experience across finance, data analysis, and public service. Successfully leverages a technical foundation in Information Technology to optimize branch operations, manage high-volume data processing, and ensure 100% compliance with regulatory standards. Proficient in HR support, financial record-keeping, and CRM management, with a strong commitment to accuracy, operational efficiency, and data confidentiality.

Admin Officer - DS Finance Corporation

(2025-03)

• Recruitment and Selection process of applicants by conducting an Initial Interview
• Processing of requirements required by the company
• Conducting Three Days of Training and Orientation before duty
• Reporting Irregularities of Area Coordinators to Head Office (HR Department)
• Processing of Resignation, Clearance, and Quitclaim of Area Coordinators
• Answer queries by area coordinators and clients
• Organize a filing system for important and confidential company documents
• Processing of annual Business Permits (Mayor's Permit, Brgy. Clearance, Sanitary Permit, and Fire Certificates)
• Maintained and updated financial ledgers and journals (service invoices and official receipts)
• Manage office supplies stock and place orders
• Handling Petty Cash and Paying Bills (Rent, Electricity, Water, and Internet)
• Handling branch budget and other expenses
• Checked and verified clients' data for KYC
• Registered clients' information and biometrics on the company's database
• Prepare Statements of Accounts, loan contracts, and Special Power of Attorney (SPA) documents
• Schedule and facilitate monthly meetings

Data Process Support - Unisys Managed Services Corporation

(2023-03 - 2025-02)

• Handled over 200 public inquiries daily, ensuring 100% compliance with the Philippine Statistics Authority (PSA) standards
• Verification of clients' identity and eligibility to request civil registry certificates
• Issued approved Civil Registry Certificates upon request

Online Data Analyst and Virtual Assistant - Independent Contractor

(2020-05 - 2023-02)

• Online Data Analyst (Completing research and evaluation tasks in a web-based environment, such as verifying and comparing data, and determining the relevance and accuracy of information)
• Virtual Assistant (Researching and writing content, primarily regarding TEFL tools)

IT Admin Assistant - Hubspot Kalibo

(2019-10 - 2020-03)

• Social Media Manager (Managed the company's Facebook page, including responding to messages, scheduling posts, and creating content)
• Credit Repair Specialist (Analyzes client credit reports, disputes inaccurate or negative items with credit bureaus (Equifax, Experian, TransUnion), using Credit Repair Cloud to track progress and update records)

Cashier - Pay 8 Inc

(2018-11 - 2019-04)

Cashier - Grande Royale Restaurante

(2017-11 - 2018-05)

Bachelor of Science - Information Technology - Aklan State University (2017-03)