Managing Director | Transformational Leader
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A seasoned executive leader with 16 years of experience, I bring a strong background in operational leadership, strategic planning, process optimization, team development, and risk mitigation. Over the course of my career, I have developed a deep appreciation for building efficient operations, supporting high-performing teams, and aligning day-to-day execution with long-term business priorities.
My leadership approach is grounded in collaboration, accountability, and the development of team capability. I place strong emphasis on clear expectations, open communication, and fostering ownership of results. This has allowed me to help teams work with focus, confidence, and consistency across diverse business functions.
I have consistently implemented practical and structured processes that improve efficiency, reduce operational risk, and support alignment with company objectives. I am particularly interested in an opportunity where I can contribute both strategic oversight and hands-on operational execution, while working with a team committed to meaningful and sustainable results.
Executive operations leader with a proven record of leading multi-site teams, developing high-performing leaders, and aligning people, process, and service delivery to business growth. Trusted to lead up to ~1,000 FTEs across healthcare RCM, shared services, customer experience, sales, and construction operations, with achievements including nearly ₱1B in closed contracts, SLA improvement from 85% to 95%, 55% client retention growth, 70% post-pandemic revenue margin contribution, and 40% net profit. Known for building accountable leadership teams, strengthening operational discipline, and converting service excellence into sustainable commercial results.
2026 – present Masters in Human Capital, De La Salle University
2010 – 2012 BS in Accountancy, San Beda University Manila
2003 – 2010 BS in Marketing and Corporate Communications, San Beda University Manila
1998 – 2002 SecondaryEducation,LaAsuncionMontessoriofCavite
1992 – 1998 ElementaryEducation,LaAsuncionMontessoriofCavite
1990 – 1992 PrimarySchool,VirgoFidelisMontessori
