Shiarina Oporto

Banking and financial services professional with 15+ years of experience in banking operations, ATM reconciliation, financial transaction processing, and HR support. Proven background in regulatory compliance, payroll verification, recruitment, and administrative management. Strong analytical, organizational, and leadership skills with experience supporting high-volume financial environments and HR operations.

HR & Admin Executive Assistant - Bestguard Sales & Marketing Corporation - Manila

(2025-02 - 2025-07)

• Provided executive administrative support to HR leaders and senior management
• Managed calendars, meetings, travel arrangements, and internal communications
• Assisted in full-cycle recruitment (job posting, screening, interview coordination, onboarding)
• Managed employee timekeeping records, including monitoring daily time-in and time-out attendance
• Consolidated and validated employees' attendance data for payroll processing and reporting
• Reviewed and verified payroll reports for accuracy and compliance
• Maintained employee records and HR databases
• Supported onboarding and off boarding processes
• Prepared HR reports, presentations, and confidential documents
• Coordinated employee engagement activities and training sessions for career advancement
• Ensured compliance with company policies and labor regulations

Unit Head - Manulife Philippines - Manila

(2024-05 - 2025-01)

• Posted job advertisements across various recruitment platforms
• Sourced and screened qualified Financial Advisor (FA) candidates
• Led recruitment, training, and development of financial advisors
• Managed end-to-end recruitment and onboarding processes
• Conducted career orientation and recruitment seminars
• Reviewed payroll reports for compliance and accuracy
• Monitored team performance and implemented productivity strategies

SR HR Generalist - Philippine National Bank (PNB) - Manila

(2024-01 - 2024-04)

• Maintained employee records including compensation and performance data
• Coordinated interviews, meetings, and HR schedules
• Responded to employee inquiries on HR policies
• Supported HR operations and ensured documentation accuracy
• Oversaw employee relations by addressing workplace concerns, resolving conflicts, and ensuring compliance with company policies
• Processed government-mandated benefits and ensured compliance with labor laws and statutory requirements
• Administered employee onboarding, orientation, and offboarding processes

Accounting Processor - Philippine National Bank (PNB) - Manila

(2014-10 - 2023-12)

• Monitored ATM transactions and performed reconciliation
• Processed ATM-related complaints and captured card requests
• Conducted SL/GL reconciliation and transaction reviews
• Prepared reports, adjustments, and case summaries
• Ensured timely resolution of transaction issues
• Performed vault auditing and cash accountability check
• Acted as Officer-in-Charge (OIC) when required
• Identify discrepancies and escalate issues when necessary
• Prepare reports and maintain proper documentation
• Meet daily processing targets while ensuring high accuracy
• Coordinated with third-party vendors for ATM issues

Clearing Assistant - Philippine National Bank (PNB) - Manila

(2012-09 - 2014-09)

• Processed check clearing transactions
• Managed returned and dishonored checks
• Coordinated discrepancies with branches
• Prepared operational and incident reports

Administrative Assistant - Philippine National Bank (PNB) - Manila

(2009-04 - 2012-08)

• Conducted end-of-day operational audits
• Managed vault cash monitoring and armored billing
• Assisted in budget preparation
• Coordinated cash logistics and third-party services

Bachelor - Business Administration and Management - Polytechnic University of the Philippines (2004 - 2008)