Billing Assistant - Boss Cargo Express Freight Services Inc.
(2024-06 - 2025-01)
- Create invoices for goods sold or services rendered
- Monitor payments made by credit card, bank transfer, or online banking and bank reconcilation
- Assist with monthly billing reports and analysis
- Send payment reminders and follow up on past due accounts
Transport Coordinator - F2 Logistics Philippines Inc.
(2023-03 - 2023-12)
- Plan and schedule daily transportation and delivery routes for trucks and drivers
- Coordinate with clients, suppliers, and warehouse teams to ensure timely pick-up and delivery of goods
- Monitor and track the movement of shipments using transport management systems (TMS) or GPS tracking.
- Handle and resolve transport-related issues such as delays, vehicle breakdowns, or route conflicts.
- Provide exceptional customer service by keeping clients informed about shipment status and delivery timelines.
Customer Engagement Assistant - Oxford Distributions Inc.
(2019-05 - 2023-01)
- Placed and canceled orders from customers, distributors, and sales a week/month
- Assist sales team and back orders from clients and coordinate day-by-day shipments
- Monitored all shipments and deliveries
- Prepared Invoices/Delivery Receipt and follow up pending/overdue collections
Customer Service Representative - Premier Kargo Movers, Inc.
(2013-10 - 2018-12)
- Handle customersʼ inquiries/complaints through call and emails and respond promptly
- Managed updating for booking, deliveries and collections to customers
- Summarized and transmit delivery receipts/sales invoices to clients
- Processed billing and follow up collections
