Shirley E. Rodeo

Dedicated and service-oriented hospitality professional with extensive experience in housekeeping, room attendant duties, public area maintenance, reception, guest assistance, food and beverage service, and administrative support. Skilled in maintaining clean and organized environments, responding to guest needs, handling telephone and reception duties, and providing courteous customer service..

Room Attendant - PREMIER INN HOTEL – DUBAI

(2012-05 - 2026-09)

• Clean and prepare guest rooms, including making beds, changing linens, cleaning bathrooms and surfaces, vacuuming carpets, and emptying trash bins.
• Replenish towels, toiletries, and guest-room amenities according to hotel standards.
• Organize and maintain housekeeping supplies and equipment.
• Report maintenance concerns such as broken fixtures, burned-out light bulbs, and damaged furniture.
• Respond politely to guest requests and maintain a professional appearance and high service standards.

Public Attendant - PREMIER INN HOTEL – DUBAI

(2011-03 - 2012-04)

• Clean floors and public areas by sweeping, mopping, and vacuuming carpets.
• Dust and polish furniture, mirrors, fixtures, and other public-area surfaces.
• Maintain restrooms by cleaning sinks and toilets and replenishing paper towels and toilet tissue.
• Manage waste by emptying trash cans and transporting garbage to designated disposal areas.
• Maintain cleanliness and proper presentation of hotel public areas.

Linen Attendant - HOLIDAY INN EXPRESS HOTEL – DUBAI

(2010-04 - 2011-01)

• Collected, sorted, counted, and organized clean and soiled linens according to hotel procedures.
• Distributed clean bed linens, towels, uniforms, and other linen items to housekeeping and relevant departments.
• Inspected linens for stains, damage, and proper cleanliness before distribution.

Airport Representative - BOHEMIA HOTEL

(2009-02 - 2009-10)

• Welcomed and greeted guests in a professional, friendly, and positive manner.
• Assisted guests with luggage and coordinated loading of luggage into vehicles.
• Checked flight details and timing and coordinated airport pick-up arrangements.
• Reviewed guest reservations and assisted with room bookings.
• Assisted in storing linens properly in designated areas while maintaining an organized linen room.
• Collected used linens from guest rooms and service areas and prepared them for laundry processing.
• Maintained cleanliness, orderliness, and hygiene of the linen room and storage areas.
• Reported damaged, missing, or excessively worn linen items to the appropriate supervisor.

Receptionist - ALBIR ORPHANAGE – JEDDAH, SAUDI ARABIA - JEDDAH, SAUDI ARABIA

(2005-12 - 2008-08)

• Answered, screened, and directed telephone calls and handled messages.
• Provided information to callers and visitors regarding the organization.
• Directed visitors to appropriate destinations and handled public and customer inquiries.
• Provided general administrative and clerical support.
• Prepared letters and documents and received and sorted mail and deliveries.
• Scheduled appointments, maintained appointment records, and organized meetings.
• Maintained a clean and orderly reception area.

B.S. - Computer Science - PHILIPPINES CHRISTIAN UNIVERSITY (1992 - 1996)

Secondary Education - SOUTHEASTERN COLLEGE (1987 - 1991)

Primary Education - P. BURGOS ELEMENTARY SCHOOL (1980 - 1986)