Stella Jane Raganas
Detail-oriented professional with a Bachelor's degree in Entrepreneurial Management and a robust background in customer service, cargo operations, and administrative logistics
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About
Detail-oriented professional with a Bachelor's degree in Entrepreneurial Management and a robust background in customer service, cargo operations, and administrative logistics. Proven expert in managing airfreight and sea freight reservations, optimizing documentation workflows, and executing end-to-end client coordination. Highly effective in fast-paced environments requiring precision, strategic coordination, and proactive customer communication.
Experience
Cargo Reservation Agent - PREMIERE CARGO GSA - Paranaque, Philippines
(2025-05 - 2026-01)
- Execute end-to-end cargo bookings and reservations for domestic airfreight and sea freight operations, ensuring 100% operational compliance.
- Coordinate extensively with airlines, shipping lines, operations teams, and clients to manage space availability and optimize flight and sailing schedules.
Commercial Specialist - CARGO PADALA EXPRESS FORWARDING SERVICES CORP - Pasay, Philippines
(2024-11 - 2025-04)
- Facilitated commercial operations by managing rate coordination and responding to complex client inquiries.
- Maintained meticulous records of bookings, price quotations, and critical operational documents to ensure service transparency.
Collection Executive - TRI WAVE INFORMATION TECHNOLOGY CORP. - Makati, Philippines
(2023-08 - 2024-11)
- Managed high-volume accounts receivable and implemented professional collection strategies to minimize outstanding balances.
- Communicated professionally with clients to resolve account discrepancies and ensure timely payments.
Logistic/Admin Assistant - DAAVE'S PARCEL HANDLING - Trece Martires, Philippines
(2021-11 - 2023-06)
- Orchestrated administrative workflows and synchronized logistics for high-volume parcel handling operations.
- Assisted in cargo dispatch, tracking, and documentation to ensure seamless cargo movement and client satisfaction.
Production Clerk - PREMIER CREATIVE PACKAGING INCORPORATED - Dasmarinas, Philippines
(2021-03 - 2021-11)
- Maintained production and inventory records with high accuracy to optimize the record-keeping system
- Monitored workflows and output reports to support shop floor operations and maintain rigorous quality standards
Education
Bachelor of Science - Entrepreneurial Management - TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES (2018 - 2023)
Senior High School - General Academics Strand - OUR LADY OF FATIMA UNIVERSITY (2016 - 2018)
