Membership coordinator - Total Scholastic Solution
(2025-02 - 2025-05)
- Answer inbound call regarding client concern on claims.
- managing member data, coordinating with internal teams and external healthcare providers.
- handling member inquiries, ensuring accurate records
Mandarin customer success - Reed Elsevier
(2024-04 - 2024-12)
- Provide outbound call to exhibitor and remind them to input their company and data in the website.
Mandarin HR - Eteam
(2023-06 - 2023-12)
- Process new contract for new hire and terminated employee.
- Handle transfer of employee to another department, send mail for long term awards for employee
- Handle promotion and demotion of employee and update personal information of employee.
Mandarin Background investigator - Teleperformance
(2021-01 - 2023-12)
- Calling school and previous company to verify their education and previous background of their work.
- Creating database for company that the new applicant is fully verified by school and previous company.
Mandarin HR - Dupont
(2019-01 - 2020-12)
- Process new contract for new hire and terminated employee.
- Handle transfer of employee to another department, send email for long term awards for employee
- Handle promotion and demotion of employee and update personal information of employee.
- Change cost and expense center of an employee
- Approving medical check up of employee in TALEO.
Mandarin HRO support For Cigna and Firmenich - Xerox
(2014-01 - 2019-12)
- Process new contract for new hire and terminated employee.
- Handle transfer of employee to another department, send email for long term awards for employee
- Handle promotion and demotion of employee and update personal information of employee.
- Change cost and expense center of an employee
Mandarin credit analyst - Arvato Digital Services
(2014-01 - 2014-12)
MANDARIN PURCHASING ANALYST (procurement) - IPI and INFOSYS
(2012-01 - 2014-12)
- Requesting quotation from china
- Input transaction receive from quotation to create invoice via SAP
- Email handling and extracting file from SAP to excel file to create document
MANDARIN ACCOUNTS PAYABLE ANALYST - ACCENTURE
(2010-01 - 2012-12)
- Handle ticket refund and baggage claim
- Handle payment refund to the client
- Inputting transaction in SAP
MANDARIN FINANCIAL SUPPORT - TELEPERFORMANCE
(2008-01 - 2010-12)
- Handle wire transfer, balance transfer
- Handle credit card, checking plus and debit card payment
- Handles escalation.
