Project Manager (REMOTE) Web Support and Quality Assurance for Wordpress Websites, Team Support, and Client Support - WP Tech Support - UK
(2017-01 - 2026-05)
- Managed the development team for client website updates
- Monitored project progress, schedules, and task completion
- Coordinated with clients regarding website updates and requests
- Provided chat support for client inquiries related to WP Technical Support services
- Handled client concerns, account inquiries, website updates, and monthly renewals
- Assigned tasks to developers and web updaters based on priority levels
- Performed WordPress website quality assurance (QA), testing, and review before submitting updates to clients
- Maintained and updated the company ticketing portal regularly
- Ensured timely completion of website update requests and support tasks
- Communicated project status and updates clearly with clients and internal teams
Project Manager for Amazon Marketing (REMOTE/Part-time) - New Zealand Honey Co. - New Zealand
(2023-10)
- In charge of managing new product listings and maintaining existing listings across Amazon marketplaces
- Prepare and oversee all tasks required for new listing creation (e.g. Image thumbnails, Product content, A+ content, Comparison tables, Product videos, and Amazon Ads assets)
- Coordinate, assign, and track deliverables across team members to ensure timely and accurate execution of listing requirements
- Conduct daily cross-checks across all Marketplaces to ensure pricing accuracy based on the global pricing sheet and approved pricing strategy from Managers
- Monitor account health daily, including performance notifications, policy alerts, and compliance risks, and escalate or resolve issues as needed
- Review deals, promotions, and coupon eligibility daily, ensuring active campaigns are properly set up
- Monitor suppressed, inactive, or OOS listings daily and work with Amazon Support to resolve issues promptly and restore visibility
- Serve as the main point of coordination between internal teams (content, design, operations) and Amazon Seller Central support to ensure smooth execution of listing and account management tasks
- Track listing performance and provide regular updates or reports to Managers, including issues, resolutions, and optimization opportunities
Project Manager (REMOTE) Website Development and eCommerce Projects - Heppel Media - Canada
(2015-03 - 2023-06)
- Direct and manage project development from beginning to end.
- Develop a detailed project plan to monitor and track progress.
- Define project tasks and resource requirements.
- Ensures creation and updating of project databases.
- Coordinates materials and performs research for projects.
- Review deliverables prepared by the team before presenting them to the client.
- Ensure that all projects are delivered on time, within the scope, and within budget.
- Make administrative decisions, prepare correspondence, and coordinate meetings and schedules.
- Direct communication with clients to take detailed ordering briefs and clarify specific requirements of each project.
Project Manager (REMOTE/Project Based) Website Development and eCommerce Projects - ProjectsBlueshyft - Australia
(2016-11 - 2017-04)
- Direct and manage project development from beginning to end.
- Define project tasks and resource requirements.
- Ensures creation and updating of project databases.
- Coordinates materials and performs research for projects.
- Review deliverables prepared by the team before presenting them to the client.
- Make administrative decisions, prepare correspondence, and coordinate meetings and schedules.
Project Manager (OFFICE BASED) Website Development and eCommerce Projects - E-Strategy Media - Quezon City, Philippines
(2011-03 - 2015-03)
- Manages project budget, monitors deliverables and timelines, and prepares reports for project turnover.
- Directs and manages project development from beginning to end.
- Defines project tasks and resource requirements.
- Ensures creation and updating of project databases.
- Coordinates materials and performs research for projects.
- Reviews deliverables prepared by the team before presenting them to the client.
- Makes administrative decisions, prepares correspondence, and coordinates meetings and schedules.
Project Manager (REMOTE) Website Development and eCommerce Projects - Celsius Media Web Studio and Technology - Australia
(2009-09 - 2011-02)
- Directs and manages project development from beginning to end.
- Sources out to production developers/teams.
- Ensures creation and updating of project databases.
- Implements ways to improve the company system regarding project production.
- Coordinates the work of staff/teams for project production.
- Responsible for attending meetings and collaborating with clients for their project needs.
- Makes administrative decisions, prepares correspondence, and coordinates meetings and schedules.
Project Manager (OFFICE BASED) Graphic Design, Website Development and eCommerce Projects - Fuse Media - Pasig City, Philippines
(2005-08 - 2009-06)
- Manages project budgets, monitors deliverables and timelines, and prepares reports for project turnover.
- Ensures the creation and updating of project databases.
- Implements ways to improve the company system regarding project production, created SOPs.
- Coordinates the work of staff or teams for project production.
- Responsible for attending meetings and collaborating with clients for their project needs.
Project Manager (OFFICE BASED) Website Development and eCommerce Projects - Emagin Multimedia - Quezon City, Philippines
(2002-08 - 2005-07)
- Managed project budgets, monitored deliverables and timelines, and prepared reports for project turnover
- Reviewed and analyzed client project requirements and supervised the assigned production team
- Directed and managed project development from start to completion
- Sourced and coordinated with suppliers and vendors for project materials and requirements
- Ensured projects were completed on time, within scope, and within budget
- Monitored project progress and resolved issues to maintain workflow efficiency. Coordinated with internal teams to ensure smooth project execution
- Prepared project updates, status reports, and documentation for management and clients
- Assigned tasks and managed team workloads based on project priorities
- Conducted quality checks to ensure deliverables met client standards and expectations
- Facilitated meetings and communicated project updates with clients and stakeholders
