Tina D

Results-oriented Project Manager with almost 24 years of experience handling website and digital projects across various industries and office environments. Strong expertise in Project Management, Team Leadership, and Client Support, with strong problem-solving, critical thinking, and communication abilities.

Project Manager (REMOTE) Web Support and Quality Assurance for Wordpress Websites, Team Support, and Client Support - WP Tech Support - UK

(2017-01 - 2026-05)

• Managed the development team for client website updates
• Monitored project progress, schedules, and task completion
• Coordinated with clients regarding website updates and requests
• Provided chat support for client inquiries related to WP Technical Support services
• Handled client concerns, account inquiries, website updates, and monthly renewals
• Assigned tasks to developers and web updaters based on priority levels
• Performed WordPress website quality assurance (QA), testing, and review before submitting updates to clients
• Maintained and updated the company ticketing portal regularly
• Ensured timely completion of website update requests and support tasks
• Communicated project status and updates clearly with clients and internal teams

Project Manager for Amazon Marketing (REMOTE/Part-time) - New Zealand Honey Co. - New Zealand

(2023-10)

• In charge of managing new product listings and maintaining existing listings across Amazon marketplaces
• Prepare and oversee all tasks required for new listing creation (e.g. Image thumbnails, Product content, A+ content, Comparison tables, Product videos, and Amazon Ads assets)
• Coordinate, assign, and track deliverables across team members to ensure timely and accurate execution of listing requirements
• Conduct daily cross-checks across all Marketplaces to ensure pricing accuracy based on the global pricing sheet and approved pricing strategy from Managers
• Monitor account health daily, including performance notifications, policy alerts, and compliance risks, and escalate or resolve issues as needed
• Review deals, promotions, and coupon eligibility daily, ensuring active campaigns are properly set up
• Monitor suppressed, inactive, or OOS listings daily and work with Amazon Support to resolve issues promptly and restore visibility
• Serve as the main point of coordination between internal teams (content, design, operations) and Amazon Seller Central support to ensure smooth execution of listing and account management tasks
• Track listing performance and provide regular updates or reports to Managers, including issues, resolutions, and optimization opportunities

Project Manager (REMOTE) Website Development and eCommerce Projects - Heppel Media - Canada

(2015-03 - 2023-06)

• Direct and manage project development from beginning to end.
• Develop a detailed project plan to monitor and track progress.
• Define project tasks and resource requirements.
• Ensures creation and updating of project databases.
• Coordinates materials and performs research for projects.
• Review deliverables prepared by the team before presenting them to the client.
• Ensure that all projects are delivered on time, within the scope, and within budget.
• Make administrative decisions, prepare correspondence, and coordinate meetings and schedules.
• Direct communication with clients to take detailed ordering briefs and clarify specific requirements of each project.

Project Manager (REMOTE/Project Based) Website Development and eCommerce Projects - ProjectsBlueshyft - Australia

(2016-11 - 2017-04)

• Direct and manage project development from beginning to end.
• Define project tasks and resource requirements.
• Ensures creation and updating of project databases.
• Coordinates materials and performs research for projects.
• Review deliverables prepared by the team before presenting them to the client.
• Make administrative decisions, prepare correspondence, and coordinate meetings and schedules.

Project Manager (OFFICE BASED) Website Development and eCommerce Projects - E-Strategy Media - Quezon City, Philippines

(2011-03 - 2015-03)

• Manages project budget, monitors deliverables and timelines, and prepares reports for project turnover.
• Directs and manages project development from beginning to end.
• Defines project tasks and resource requirements.
• Ensures creation and updating of project databases.
• Coordinates materials and performs research for projects.
• Reviews deliverables prepared by the team before presenting them to the client.
• Makes administrative decisions, prepares correspondence, and coordinates meetings and schedules.

Project Manager (REMOTE) Website Development and eCommerce Projects - Celsius Media Web Studio and Technology - Australia

(2009-09 - 2011-02)

• Directs and manages project development from beginning to end.
• Sources out to production developers/teams.
• Ensures creation and updating of project databases.
• Implements ways to improve the company system regarding project production.
• Coordinates the work of staff/teams for project production.
• Responsible for attending meetings and collaborating with clients for their project needs.
• Makes administrative decisions, prepares correspondence, and coordinates meetings and schedules.

Project Manager (OFFICE BASED) Graphic Design, Website Development and eCommerce Projects - Fuse Media - Pasig City, Philippines

(2005-08 - 2009-06)

• Manages project budgets, monitors deliverables and timelines, and prepares reports for project turnover.
• Ensures the creation and updating of project databases.
• Implements ways to improve the company system regarding project production, created SOPs.
• Coordinates the work of staff or teams for project production.
• Responsible for attending meetings and collaborating with clients for their project needs.

Project Manager (OFFICE BASED) Website Development and eCommerce Projects - Emagin Multimedia - Quezon City, Philippines

(2002-08 - 2005-07)

• Managed project budgets, monitored deliverables and timelines, and prepared reports for project turnover
• Reviewed and analyzed client project requirements and supervised the assigned production team
• Directed and managed project development from start to completion
• Sourced and coordinated with suppliers and vendors for project materials and requirements
• Ensured projects were completed on time, within scope, and within budget
• Monitored project progress and resolved issues to maintain workflow efficiency. Coordinated with internal teams to ensure smooth project execution
• Prepared project updates, status reports, and documentation for management and clients
• Assigned tasks and managed team workloads based on project priorities
• Conducted quality checks to ensure deliverables met client standards and expectations
• Facilitated meetings and communicated project updates with clients and stakeholders

Bachelor of Science - Computer Science - AMA Computer College (2001)

Secondary - Our Lord's Grace Montessori (1998)

Primary - Our Lord's Grace Montessori (1994)