Toni Rose Arazo

Maintained high booking and retention rates by building strong rapport with students and parents through clear communication, encouragement, and consistent class quality. Assessed student performance during live sessions and provided timely, constructive feedback to support learning goals and measurable progress. Demonstrated professionalism and reliability by managing a fixed evening schedule, maintaining punctuality, and consistently meeting platform performance standards and KPIs.

English as a Foreign Language Teacher - 51 Talk - Remote

(2025-07)

• Maintained high booking and retention rates by building strong rapport with students and parents through clear communication, encouragement, and consistent class quality.
• Assessed student performance during live sessions and provided timely, constructive feedback to support learning goals and measurable progress.
• Demonstrated professionalism and reliability by managing a fixed evening schedule, maintaining punctuality, and consistently meeting platform performance standards and KPIs.
• Strengthened cross-cultural communication, classroom management, and online teaching skills by working with diverse learners in a fast-paced virtual environment.

Sales Associate - Chali Beach and Resort Corporation - Cugman, Cagayan de Oro

(2023-09 - 2025-06)

• Drove bookings by promoting and recommending room accommodations, event packages, and guest experiences aligned with client needs and business goals.
• Managed guest and corporate inquiries, reservations, and event details while coordinating closely with operations teams to ensure smooth execution.
• Built strong client relationships through personalized service and clear communication, contributing to repeat bookings and positive guest feedback.
• Coordinated booking details with operations and events teams to ensure accurate execution.
• Maintained client records, schedules, and confirmations to support smooth sales workflows.

Bachelor of Science - Hospitality Management - Liceo de Cagayan University