Trina Joie Sumucad

Tourism Management graduate with front desk internship experience at Microtel by Wyndham South Forbes. Trained in the Opera Property Management System (PMS) for bookings, check-ins, and profile updates. Handled billing, phone inquiries, and face-to-face guest requests using standard hotel spiels. Possesses clear communication and hospitality skills

Front Desk Intern at Microtel by Wyndham South Forbes (2026-01 – 2026-03)

Completed a Front Office internship at Microtel by Wyndham South Forbes, gaining practical experience in guest relations, reservations, billing, and hotel operations. Trained in Opera PMS for room bookings, check-ins, check-outs, and guest record management. Assisted with guest inquiries, coordinated room availability, and supported hotel events. Strengthened customer service, communication, attention to detail, and problem-solving skills in a fast-paced hospitality environment.

Bachelor of Tourism Management – STI College Santa Rosa (2026-07)