Trisha Andal

Client Manager with strong expertise in IT services, partner management, and business development across the Australian and global ICT sectors. Skilled in stakeholder engagement, contract negotiation, and positioning technology services to drive revenue and client growth. Transitioned from hospitality sales into IT, bringing over a decade of experience in client-facing roles, strategic account management, and service delivery.

Client Manager at Information Technology Services Management Corp Pty Ltd (ITSM Corp.) (2024-09 – Present)

• Manage key client accounts, ensuring high service delivery standards and long-term partnerships
• Identify and secure new business opportunities across ICT markets
• Lead tender submissions, proposals, and contract negotiations
• Contribute to sales and marketing strategies using market insights
• Strengthen company positioning through stakeholder engagement and networking

Supplier Management Officer at Information Technology Services Management Corp Pty Ltd (ITSM Corp.) (2022-06 – 2024-09)

• Managed onboarding of service partners & ensured KPI compliance
• Conducted performance reviews and implemented process improvements
• Coordinated partner coverage and alternative support solutions

Meeting & Events Manager at Joy~Nostalg Hotel & Suites Manila Managed by Accor (2021-07 – 2022-06)

• Led end-to-end execution of corporate events and MICE groups
• Developed partnerships with local & international clients
• Increased event revenue through targeted campaigns and upselling strategies

Meeting & Events Sales Executive at Joy~Nostalg Hotel & Suites Manila Managed By Accor (2016-08 – 2021-06)

• Built strong client relationships and secured new business opportunities
• Managed event sales pipeline and contributed to revenue growth

Sales Executive at St. Francis Development Corp (BSA Twin Towers) (2013-08 – 2016-08)

• Managed sales accounts and conducted client prospecting
• Generated new business through strategic outreach

Sales Account Manager at Richmonde Hotel Ortigas (2012-01 – 2012-10)

Built and managed corporate accounts, driving revenue through proactive sales visits and upselling opportunities. Conducts daily sales visits to former, existing, and potential clients in view of entering into contracts with them.

Banquet Sales Account Manager at Timberland Sports And Nature Club (2008-05 – 2011-08)

• Managed corporate & social event accounts
• Generated repeat business through strong client relationships

Bachelor of Science in Hotel And Restaurant Management – St. Paul University Quezon City (2008)

High School Diploma – St. Scholastica's Academy Marikina (2004)